Abraham Hernandez Peralta

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IT CONSULTANT

Epnet

Jul 2024 - Current (2 years)

As an IT Consultant, I implemented and managed robust network infrastructure, including switches, firewalls (Fortinet), and VPN solutions, ensuring seamless connectivity and security. I designed and deployed a Windows Server-based architecture for a CCTV security system and configured Active Directory services for secure domain authentication. My role involved establishing system hardening procedures and security protocols for critical infrastructure, as well as managing Office 365 administration, SharePoint, and integrated security applications. I created comprehensive documentation for system configurations and maintenance procedures, which facilitated efficient IT support and asset management. Additionally, I supervised server deployment

IAM SPECIALIST

HireRight

Aug 2023 - Oct 2025 (2 years 3 months)

Manage enterprise-wide Active Directory infrastructure, including user management, group policies, and security controls Administer and maintain Windows Server environments ensuring high availability Implement privileged access management solutions and security hardening practices Develop PowerShell scripts to automate system administration tasks and user management Configure and maintain identity systems including OKTA with integrations to multiple platforms Perform system audits and implement security controls to ensure compliance with industry standards Troubleshoot complex system issues across physical and virtualized environments

IAM ANALYST

TD SYNNEX

Mar 2023 - Aug 2023 (6 months)

As an IAM Analyst, I managed Azure Active Directory services to ensure secure identity management across the organization. I performed system administration for cloud-based infrastructure components, effectively administering DNS, DHCP, and network services in hybrid environments. My role involved implementing and maintaining robust backup and recovery solutions for critical systems, ensuring data integrity and availability. I also created comprehensive documentation for system configurations and administrative procedures, facilitating knowledge transfer and operational efficiency. Additionally, I leveraged my understanding of AWS Identity modules to enhance our identity management strategies, integrating cross-platform solutions that impro

IT ANALYST

TCS

May 2022 - Sep 2022 (5 months)

As a WebOps Analyst for a major American bank, I managed critical infrastructure while providing technical support for server and network systems. I troubleshot complex infrastructure issues in production environments and performed system maintenance and patching for the Windows Server environment. Additionally, my role necessitated a strong understanding of cybersecurity measures, as most of my work involved production servers in a banking context. The application of common cybersecurity practices was essential, and I utilized an RSA keychain to perform many of my tasks, ensuring the security and integrity of the infrastructure.

JUNIOR APPLICATION SUPPORT ANALYST

EPAM Systems

Mar 2021 - Mar 2023 (2 years 1 month)

As a Junior Application Support Analyst, I administered Windows Server environments and virtualization platforms, ensuring optimal performance and reliability. I managed Active Directory, creating and maintaining user accounts, groups, and organizational units (OUs), while implementing group policies to enhance system security and compliance. Additionally, I developed PowerShell scripts to automate routine system administration tasks, streamlining processes and improving efficiency. I provided level 2 technical support for infrastructure-related issues, effectively troubleshooting and resolving network configurations for remote systems. My role also involved implementing security best practices across the server infrastructure. Furthermore,

Service Desk Analyst

HCL Technologies

May 2020 - Mar 2021 (11 months)

As a Service Desk Analyst, I provided advanced troubleshooting for Windows environments, ensuring seamless user experiences and efficient system performance. I managed user account provisioning and maintained Active Directory, while also supporting VMware instances and virtual machine deployments. My role involved implementing system security controls and performing audit remediation to safeguard sensitive information. Additionally, I coordinated major incidents for critical systems, ensuring rapid resolution and minimal downtime. I leveraged my knowledge of network connectivity, including troubleshooting skills related to firewall configurations and Cisco Meraki devices, to enhance overall service delivery. Furthermore, my understanding of

SERVICE DESK ASSOCIATE

Dresden Partners

May 2019 - May 2020 (1 year 1 month)

As a Service Desk Associate, I provided comprehensive Windows domain support and troubleshooting, assisting users with network connectivity issues and system access. I maintained detailed documentation for common system issues and resolutions, ensuring that our knowledge base was up-to-date and accessible. Additionally, I emphasized the importance of cybersecurity in our role, particularly as phishing threats were prevalent. I participated in extensive training to better understand countermeasures, ensuring that non-technical users were informed and protected against potential security risks. My experience also included service desk support for various platforms such as Microsoft Intune, Microsoft Azure, Cisco Meraki, cloud platforms, and V

Abraham Hernandez Peralta

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