Machine Learning Associate, Account Manager
Amazon Development Centre
Aug 2016 - May 2019 (2 years 10 months)
. Account Manager (Advertising Team): Own Accounts: Managed a diverse portfolio of Standard and High-Value advertisers, ensuring long-term retention and revenue growth. . Customer Handling: Built and maintained strong client relationships, proactively resolving issues and improving customer satisfaction. • Campaign Strategy & Optimization: Developed and executed end-to-end advertising strategies, optimizing bids, budgets, and targeting for improved performance. . Driving Product Adoption: Educated clients on Amazon Ads best practices, increasing engagement and maximizing ad spend efficiency. . Solutioning: Identified customer pain points and provided tailored ad strategies to improve campaign effectiveness and meet business goals. . Client