Telemarketer / Sales call center advisor
Company - Call center
Jan 2011 - Jan 2013 (2 years 1 month)
• Identify and contact potential customers from prospect lists or
by making cold calls.
• Persuasively present the features and benefits of the
company's products or services.
• Answer customers' questions, clarify doubts and provide detailed
information on products or services.
• Negotiate sales conditions, including prices, discounts,
payment terms, etc.
• Record customer orders accurately and pass them on to the
appropriate departments for processing.
• Monitor ongoing sales, follow up with customers and ensure
that sales commitments are met.
• Provide excellent customer service by resolving
problems, handling complaints and responding to
customer inquiries.
• Work to meet or exceed sales targets set by the company.
• Keep accurate recor