John Martinez

John MartinezĀ  new_releases

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Talent seeker operations coordinator šŸš€
Colombia

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Jobs verified_user 13% verified
  • L
    Telemarketing Agent
    Lamassu Media SAS
    Jan 2024 - Current (7 months)
  • Torre
    Talent seeker operations coordinator public Remote experience
    Torre
    Mar 2023 - Oct 2023 (8 months)
    - I grow along the head of TSO, the value created and perceived by using us from the talent seeker's side, and I ensure our customer success interactions become one of the best in the world! šŸš€
  • Torre
    Dedicated recruiter
    Torre
    Jun 2022 - Mar 2023 (10 months)
    - Get clients and recruiters to find and hire the talent they need. - Make sure each candidate that applies to a job opportunity receives an excellent experience. - Make sure we fulfill customers' talent requirements.
  • Torre
    Recruiting advisor freelancer verified_user Verified experience public Remote experience
    Torre
    Mar 2022 - Jun 2022 (4 months)
    - Process candidates through calls, messaging, tests and follow-ups. - Help job seekers find their dream job. - Help talent seekers through the process of selecting candidates.
  • Teleperformance Spain
    Quality & Trainer manager
    Teleperformance Spain
    Jan 2021 - Jun 2022 (1 year 6 months)
    - Two year + with customer experience management, analysis, development, and training processes. Mainly, focused on continuous improvement for the company and the area with outstanding results accomplishing the targets. I have been working in the management and development of the Quality and Training area for the IT services.
  • Teleperformance Spain
    Quality analyst
    Teleperformance Spain
    Oct 2019 - Jan 2021 (1 year 4 months)
    - I was in charge of developing and supporting the planning, design, and execution of different projects based on the goals of the campaign. - I was the subject Matters Expert of the campaign, and I was in charge of the identification and remediation of defects within the production process. - Client guidelines fot the weekly calibratios and spot-checks.
  • Teleperformance Spain
    Floor support - mentor
    Teleperformance Spain
    Dec 2018 - Oct 2019 (11 months)
    - I lead a team of employees, managing tasks and coming up with solutions, as a team we helped to reduce the workload and keep the KPIs on target.
  • Teleperformance Spain
    Customer service representative
    Teleperformance Spain
    Nov 2017 - Dec 2018 (1 year 2 months)
    - I was a customer agent. I provided special support to tons of customers from a communication company by solving technical issues of their phone or internet data, always giving an outstanding experience.
Education verified_user 0% verified
  • Teleperformance Spain
    How to Be A Good Coach public Remote experience
    Teleperformance Spain
    Jan 2022 - Feb 2022 (2 months)
    - Good Coach
  • FundaciĆ³n Universitaria Del Ɓrea Andina.
    Business Administration
    FundaciĆ³n Universitaria Del Ɓrea Andina.
    Jan 2021 - Current (3 years 7 months)
  • Alianza Colombo-Francesa
    French
    Alianza Colombo-Francesa
    Jan 2019 - May 2019 (5 months)
  • E
    IELTS B2
    Examen IELTS
    Sep 2017
  • VGC International College
    English
    VGC International College
    Feb 2017 - Aug 2017 (7 months)
Awards verified_user 0% verified
  • Teleperformance Spain
    Good Coach Certificate
    Teleperformance Spain
    Feb 2022