Valentina Carla Zoratti

Tourism and Hospitality professional with 2+ years of experience in customer support, reservation management and travel operations within international environments. Proven ability to manage hotel booking modifications and cancellations, resolve customer issues efficiently and collaborate with global suppliers and hotel partners while meeting service-level agreements (SLAs) and quality standards. Strong communication skills, advanced English (C1) and hands-on experience with GDS and CRM systems.