Zeyad Sayed Abdallah

Zeyad Sayed Abdallah

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Cairo Governorate, Egypt

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Starting at USD12k/year
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Résumé


Jobs verified_user 0% verified
  • Flowmingo
    Operations and Administrative Support Assistant
    Flowmingo
    Jan 2026 - Current (9 months)
    In my role as an Operations and Administrative Support Assistant, I supported day-to-day administrative and operational tasks, ensuring smooth workflow and efficiency. I assisted with organizing records, data, and internal follow-ups, while coordinating basic communication and task tracking with team members. Additionally, I applied quality assurance (QA) principles by meticulously checking information for completeness and consistency, adhering to established procedures, and helping to reduce errors in operational workflows. This focus on accuracy and process reliability not only enhanced the quality of our administrative data but also contributed to the overall effectiveness of our operations.
  • TELUS International
    Data and Documentation Support Analyst (Freelance)
    TELUS International
    Aug 2025 - Current (1 year 2 months)
    Reviewed, updated, and validated records according to structured guidelines. Ensured accuracy and consistency of documentation. Strengthened attention to detail and compliance awareness. Converted Al outputs into learner-friendly explanations to support model improvement. Provided written guidance that mirrors instructional content.
  • U
    Administrative Support Member
    UNHCHRIC (United Nations High Commissioner for Human Rights and International Cooperation)
    May 2025 - Current (1 year 5 months)
    As an Administrative Support Member, I assisted with documentation, record keeping, and internal coordination, ensuring that all processes ran smoothly. I supported the preparation of reports and official documents, which involved preparing, reviewing, and maintaining these materials for an international organization. This responsibility required strict quality control, accuracy, and consistency, which I achieved by checking written materials for clarity, completeness, and adherence to internal guidelines. Additionally, I supported staff onboarding files and training documentation for program teams, utilizing my skills in documentation and administrative assistance. The role also necessitated the careful use of professional language and pre
  • I
    Administrative and Operations Support Specialist
    ICARUS Global Consulting
    Feb 2024 - Current (2 years 8 months)
    As an Administrative and Operations Support Specialist, I maintained organized records and diligently followed up on assigned tasks to ensure smooth operational flow. I supported daily administrative activities and facilitated internal coordination, working effectively under pressure to meet deadlines and uphold quality standards. My role involved assisting in tracking team performance and preparing internal follow-up reports, which required a keen attention to detail and consistency. Additionally, I leveraged my understanding of linguistics to enhance communication within the team, while my knowledge of large language models (LLM) informed my approach to documentation and report preparation. Furthermore, my commitment to quality assurance
  • Arab African International Bank
    Customer Service Representative – Administrative and Documentation Support
    Arab African International Bank
    May 2023 - Sep 2024 (1 year 5 months)
    As a Customer Service Representative – Administrative and Documentation Support, I maintained accurate customer records and documentation in line with internal policies, ensuring compliance and confidentiality. I processed forms, requests, and approvals while coordinating with internal departments to support various administrative and operational tasks. Following compliance guidelines and documentation standards was paramount in my role, as was supporting internal staffing documentation and onboarding records for operations teams. Additionally, my extensive written and verbal communication with customers necessitated the application of linguistic skills, allowing me to interpret inquiries accurately and document customer issues and resoluti
  • F
    Administrative and Team Coordination Role
    Faculty of Economics and Political Science
    Mar 2019 - Mar 2020 (1 year 1 month)
    In my role in Administrative and Team Coordination, I effectively coordinated team activities and followed up on tasks to ensure smooth operations. I assisted in organizing records, schedules, and communications, while also presenting structured content in simplified formats to enhance student engagement. Although primarily administrative, my responsibilities included systematic documentation and quality control of written materials, ensuring clarity and consistency in schedules, records, and internal communications. This role required careful attention to linguistic precision and accuracy, as well as quality assurance practices, to deliver organized and dependable documentation that supported both students and team members.
Education verified_user 0% verified
  • S
    Professional Certificate in Women's Health and Human Rights
    Stanford University (Online)
    Oct 2024 - Current (2 years)
  • Cairo University
    Bachelor's Degree in Political Science and Public Administration
    Cairo University
    Sep 2017 - Jun 2021 (3 years 10 months)
    Cairo, Egypt
Projects (professional or personal) verified_user 0% verified
  • A
    AI Content Simplification Project (Self-Initiated)
    May 2025 - Current (1 year 5 months)
    Created simplified Al explanations for non-technical users in customer service and business scenarios. Designed example prompts for communication and content-generation tasks. Transformed Al-generated responses into step-by-step guides for easy learning. Structured content using clear logic and instructional formatting.
  • B
    Business & Financial Analysis Project
    Jul 2021 - Aug 2021 (2 months)
    Participated in organizing project documentation and supporting coordination activities.
  • FEPS  Faculty of Economics and Political Sciences at Cairo University
    Publications & Research Project
    FEPS Faculty of Economics and Political Sciences at Cairo University
    May 2018 - Current (8 years 5 months)
    Published academic research and authored a poetry book, applying linguistic awareness, structured writing, and analytical thinking to develop clear, well-organized content.