Z
Zethu Njilo
About
Detail
Remote Customer Service Specialist | Sales Professional | Appointment Setter & Closer | Client Retention | Appointment confirmation specialist
Durban, KwaZulu-Natal, South Africa
Résumé
Jobs
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Sales & Appointment setterWebafricaJun 2023 - Current (3 years 1 month)• Contact potential or existing customers via phone to generate interest and set up appointments. Ask probing questions to determine if the lead is a good fit for the product before booking a meeting. • Book appointments between the customer and a sales representative using calendar tools or CRM systems. Respond to customer concerns with confidence to keep the conversation moving toward a booking. • Sales • Contact potential clients through outbound calls and emails. • Meet or exceed daily, weekly, or monthly sales quotas and performance goals. • Offer additional products or upgrades to increase transaction value, and close deals.- CSales AgentCCI-SAMar 2016 - Feb 2019 (3 years)• Contact potential customers, sell, and create a need for the product or services. • Handle objections, customer, and negotiations. Guide customers through the sales process and secure agreements, payments, or signed contracts.
Education
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- KNational Senior Certificate (Matric)KwaMakhutha Comprehensive High SchoolJan 2010 - Dec 2015 (6 years)