Z

Zelda Mailland

About

Detail

Indiana, United States

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • Nationwide Financial
    Private Retirement Associate
    Nationwide Financial
    Nov 2020 - Jun 2022 (1 year 8 months)
    • - Assisted clients with 401(k) plans and retirement inquiries • - Guided customers through tax implications, income protection, and fee analysis • - Maintained accurate account information and upheld privacy regulations
  • R
    Remote & On-site
    May 2020 - Oct 2020 (6 months)
    • - Entered and tracked customer sales orders across warehouses • - Processed invoices, coordinated shipping schedules, and filed claims for damages - Managed inventory and maintained communication between warehouse and corporate
  • R
    Remote
    Jun 2013 - Dec 2013 (7 months)
    • - Input sensitive patient data into proprietary systems • - Adhered to HIPAA protocols and assisted with account updates • - Resolved customer complaints and escalated medical service issues as needed • Office Administration – Farmers Insurance
  • Starbucks Coffee Company
    Coffee Master / Barista Trainer
    Starbucks Coffee Company
    Apr 2012 - Sep 2016 (4 years 6 months)
    • - Oversaw daily operations, employee schedules, and payroll • - Created customer satisfaction surveys and tracked response trends • - Balanced accounts and monitored sales goals
  • A
    Customer Service Representative
    ACCREDO SPECIALTY PHARMACY
  • D
    Store Manager
    Dolce Vita Café
  • B
    Office Coordinator / Logistics
    Bed Tech Global Home Imports
Education verified_user 0% verified
  • A
    ACCT 221 & 222
  • C
    COMM 256
  • B
    BUSA 111
  • S
    STAT 251
  • New Mexico State University
    Associate of Science
    New Mexico State University