Customer Service and Operations
Recommend Group Sejasacom Recommendmy
Mar 2018 - Oct 2018 (8 months)
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customers.
• Accurately verified information and updated information databases as necessary.
• Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns.
• Provided customers with quality assistance through phone calls, emails, and internet chats.
• Developed a strong working knowledge of products and offerings.