Zayra Ortiz

Bilingual professional fluent in English and Spanish with a proven track record in customer service, translation, and virtual assistance. Bringing over 8 years of experience in delivering exceptional support and 3+ years specializing in virtual operations, I excel in optimizing processes such as scheduling, cancellations, and estimates for U.S.-based businesses. Recognized for my empathetic and professional approach, I am dedicated to driving team success through seamless operations and outstanding customer experiences. Passionate about professional growth, I aspire to leverage my skills in leadership roles and make a meaningful impact within collaborative, dynamic environments.