Zara Khan

I'm a Customer Support Specialist with a strong background in handling high volumes of customer inquiries, resolving disputes, and maintaining a high level of client satisfaction. Over the past few years, I've supported customers across industries like e-commerce, pharmacy, and retail—resolving issues quickly and making sure every interaction is handled with care and professionalism.

In my previous roles, I consistently met or exceeded performance goals, including resolving 90% of disputes within 24 hours and maintaining a 95%+ satisfaction rate. I’ve also processed over 150 Amazon reimbursement claims daily, supported remote teams, and helped train new employees to improve service quality.

I’m fluent in English, Urdu, Pashto, and Hindi, and comfortable working in both team settings and independently. I bring patience, empathy, and attention to detail to every customer interaction.