Z

Zaira Collazo

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Simpsonville, South Carolina, United States

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work
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Résumé

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  • V
    Head of Transformation
    Vivacity Tech PBC
    Jan 2025 - Nov 2025 (11 months)
    • Executed cross-functional initiatives across software, hardware, and operations teams • Worked against existing product and operational roadmaps to ensure alignment and timely delivery • Coordinated across product, engineering, and business teams to maintain momentum and reduce blockers • Implemented structured release cycles, improving delivery consistency and predictability • Supported rollout of internal platform (Dream for Ops), contributing to increased repair throughput and cost savings • Introduced intake and tracking processes to improve visibility across initiatives • Partnered with leadership to track progress, surface risks, and maintain execution focus
  • WarriorBabe
    Project Operations Lead
    WarriorBabe
    May 2024 - Nov 2024 (7 months)
    • Managed execution of operational and technology projects across marketing and service teams • Improved on-time delivery by introducing clearer workflows, ownership, and tracking • Coordinated across teams to ensure projects stayed aligned with business priorities • Supported process improvements to enable more scalable operations
  • A
    Director of Project Management
    AvePoint, Inc.
    Dec 2021 - Dec 2023 (2 years 1 month)
    • Managed a portfolio of client-facing programs in enterprise environments • Tracked dependencies, risks, and timelines across cross-functional teams • Improved delivery consistency through better reporting and process standardization • Built dashboards to provide visibility into program performance • Partnered with internal and external stakeholders to ensure successful delivery
  • D
    Vice President, PMO & Diversity Council Lead
    Diversified Global Graphics Group (DG3)
    Sep 2020 - Dec 2021 (1 year 4 months)
    • Led PMO operations supporting technology and production initiatives • Drove process improvements that reduced operational costs and improved efficiency • Coordinated cross-functional teams across engineering and operations • Implemented structured tracking and reporting across programs
  • N
    Corporate Vice President, Process & Marketing Resource Management
    New York Life Insurance
    Dec 2019 - Aug 2020 (9 months)
    • Supported platform and process improvements for marketing operations systems • Helped drive adoption of tools and workflows across teams • Managed execution of process improvement initiatives in a regulated environment
  • CITI
    Vice President, Creative Operations
    CITI
    Aug 2016 - Dec 2019 (3 years 5 months)
    As Vice President of Creative Operations, I managed operational workflows across distributed teams, ensuring seamless collaboration and efficiency in project execution. I improved coordination through enhanced tracking and communication practices, which facilitated the timely delivery of projects aligned with both business and marketing goals. While my primary focus was on creative operations, my experience in the financial services sector, particularly with Citibank, provided valuable insights into stakeholder management and project governance, allowing me to navigate complex project landscapes effectively. My proficiency in tools such as Confluence and Jira further supported my ability to oversee project delivery and maintain high standar