Z

Zain Riaz

About

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Aviation Management Graduate | Operations, CRM & Supply Chain
Pakistan
Contact Zain regarding: 
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Full-time jobs

Timeline

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Job

Résumé

Jobs verified_user 0% verified
  • U
    Virtual Assistant
    Upwork (Contract)
    Jan 2025 - Current (1 year 10 months)
    Managed CRM systems, follow-ups, contact databases, and reporting. Improved client support workflows and assisted in supply chain coordination.
  • v
    Customer Support Specialist
    vinreportspro.com
    Aug 2024 - Dec 2024 (5 months)
    Prepared and delivered detailed car inspection reports for clients. Ensured high accuracy and attention to detail while handling customer requests. Gained experience in online client support and reporting systems.
  • Asaptickets.com
    Independent Travel Manager
    Asaptickets.com
    Oct 2023 - May 2024 (8 months)
    Managed outbound and inbound calls to assist clients with flight inquiries and reservations. Negotiated ticket prices with clients to maximize sales and customer satisfaction. Developed strong communication and persuasion skills while working with international clients.
  • P
    Receptionist
    Pak Continental Hotel
    May 2023 - Sep 2023 (5 months)
    Welcomed and assisted local and international guests with check-in/check-out procedures. Handled front desk operations, including reservations, phone inquiries, and customer requests. Maintained guest records and coordinated with housekeeping and management for smooth service. Developed strong interpersonal and multitasking skills in a fast-paced hospitality environment.
Education verified_user 0% verified
  • D
    Diploma in Information Technology (MS Office & Google Workspace)
  • Islamia University of Bahawalpur
    Bachelor of Aviation Management
    Islamia University of Bahawalpur
    Graduated
Projects (professional or personal) verified_user 0% verified
  • I
    Internships & Aviation Exposure
    Exposure to HR operations, logistics coordination, quality processes, and documentation. Observed aircraft maintenance workflows, production planning, and organizational systems. Assisted airport operations, customer handling, and process coordination. Supported passenger facilitation and operational workflow improvement. Gained hands-on exposure to airport operations, ground handling, and administrative coordination. Developed understanding of aviation regulations and operational procedures.