Zain

Business Development Executive / Program, Product & Operations Support

PsychPlus (USA)

Nov 2024 - Current (1 year 8 months)

Drove end-to-end execution of cross-functional programs across growth, product operations, and provider network expansion in a regulated healthcare environment, supporting scalable business transformation. Conducted structured research and quantitative/qualitative analysis of 100+ healthcare providers across 50 states, testing hypotheses and developing recommendations that enabled onboarding of 50+ facilities across adult, pediatric, and geriatric care. Collaborated with Product, Operations, Engineering, and Analytics teams to deliver multi-workstream initiatives, ensuring alignment with strategic objectives, timelines, and KPIs. Designed and maintained dashboards and KPI trackers (Excel-based), improving operational visibility and decision

HR Intern – Data & Reporting Support

Pfizer

Jan 2019 - Mar 2019 (3 months)

Supported high-volume recruitment operations (20+ interviews daily), ensuring accurate tracking, documentation, and onboarding execution. Prepared structured reports, dashboards, and presentations for Sales and Marketing leadership, translating data into actionable insights. Collaborated with HR, QA, and IT teams to ensure smooth execution of people and operational initiatives.

S

HR Associate – Coordination & Process Support

Súper Net

Mar 2018 - May 2018 (3 months)

Coordinated recruitment workflows, interview scheduling, and candidate communication across multiple roles. Maintained HR dashboards and hiring KPIs, improving transparency and tracking accuracy. Identified inefficiencies and proposed process improvements to reduce operational delays.

T

Sales & Marketing Associate

Toyota Motors

Sep 2017 - Mar 2018 (7 months)

Operated in a target-driven, high-performance environment, achieving 5+ vehicle sales daily. Engaged customers through structured needs assessment and recommendation of suitable models and features. Tracked sales KPIs and prepared weekly performance summaries for management review.

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