Zack Piper

Software Engineer

Charter Communications

Mar 2025 - Current (1 year 5 months)

Contribute to the Spectrum TV App, a high-traffic Roku application used for live TV, DVR, and on-demand streaming, building new features and improving existing functionality in BrightScript. Implement analytics and instrumentation to track feature performance, monitor rollout health, and inform product decisions for hundreds of thousands of daily users. Collaborate closely with QA to diagnose issues, provide technical customer support, ensure app stability, and maintain high reliability standards across devices and releases. Participate in code reviews and cross-team discussions to drive quality, maintainability, and consistency within a complex, mature codebase.

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Software Developer

SignGenie.io

Apr 2024 - Feb 2025 (11 months)

Developed an e-commerce web app using Next.js (React.js, Node.js) and BigCommerce, leveraging strong web development skills and JavaScript fundamentals to enable users to design and purchase custom signs. Utilized Maker.js to generate CNC-ready SVG files from user input, streamlining the production process and reducing design errors. Built an admin dashboard for accessing sign design files and managing orders, improving operational efficiency and order management while communicating with stakeholders to define requirements.

Software Engineer

Kovo

Nov 2021 - Mar 2024 (2 years 5 months)

Led the rebuild of the post-MVP web application in React.js and TypeScript with a focus on improved UX and user acquisition. Established an automated testing suite using Jest and Cypress, improving code reliability and reducing manual testing time. Replaced our embedded e-sign system (HelloSign) with an in-house service to reduce downtime and increase conversions. Developed features utilizing AWS infrastructure (Lambdas, DynamoDB, RDS, SQS & SNS), AWS Console, and Terraform. Created services in Node.js via Fastify running on AWS App Runner. Established dashboards, monitors, and metrics in DataDog, Rollbar, and Retool to enhance system monitoring and improve response times.

Senior Front-end Developer

DispatchHealth

Mar 2019 - Oct 2021 (2 years 8 months)

Developed new features while modernizing the front-end stack of the React.js and Ruby on Rails web application. Established unit and end-to-end test suites using Jest and Cypress respectively. Led the development of a cross platform native mobile application using Expo, React Native, and Nest.js, making it easier for users to request care.

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Front-end developer

Blinker App

Apr 2018 - Mar 2019 (1 year)

Developed React/Redux applications that consumed RESTful and GraphQL APIs. Tested applications via unit and functional tests using Jest and Enzyme. Reviewed colleague's PRs and mentored junior developers while pushing for high code quality and seamless user experiences. Deployed code through a CI/CD pipeline utilizing CircleCI and Docker.

UI Developer

Transamerica

Oct 2017 - Apr 2018 (7 months)

Developed enterprise Angular 2 applications with TypeScript. Created reusable UI components with Vue.js and hosted on NPM. Built UI elements for our custom CMS sites with vanilla JavaScript.

UI Engineer

Nov 2015 - Sep 2017 (1 year 11 months)

Developed features in a large-scale Backbone.js application while focusing on system stability and accessibility. Tested features with unit tests (Mocha/Chai) and integration tests (Webdriver, Selenium). Led an effort to redesign the application's UI while implementing standards around how the team should write CSS (BEM, Inverted Triangle). Organized deployments through our custom pipeline involving ~40 engineers.

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Front End Developer

Chronos Interactive

Mar 2015 - Oct 2015 (8 months)

Developed responsive JavaScript applications (Backbone.js, Angular 1.x) and CMS websites (Drupal, Wordpress). Guided teammates on front-end best practices. Maintained our front-end build pipelines using Gulp.js.

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Junior Front End Web Developer

ATLAS ADVERTISING

Oct 2013 - Mar 2015 (1 year 6 months)

Developed CMS sites using Kentico CMS, jQuery, and SCSS. Worked closely with designers to produce near pixel-perfect, responsive web pages. Developed CMS sites using Kentico CMS, jQuery, and SCSS - Worked closely with designers to produce near pixel-perfect, responsive web pages.

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JavaScript Developer

National High Magnetic Field Laboratory

Nov 2012 - May 2013 (7 months)

Developed small JavaScript applications that were used for teaching microscopy concepts. Utilized a custom UI library, jQuery, GreenSock animation library, and HTML Canvas.

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