Yzzavhella Mae Valencia

With over 7 years of experience as a Customer Service Specialist providing support in chat, email and social media platforms, I have honed my ability to identify and resolve both simple and complex customer and client concerns with minimal supervision.

My expertise includes handling hotel bookings and online listings for both short-term and long-term rental platforms. I excel in market research, allowing me to strategically adjust pricing that leads to increased bookings.

In addition, I worked closely to assist wholesale and retail clients with order placements, shipment tracking, and post-order inquiries.

Beyond these experiences, I offer a broad range of administrative skills, such as managing emails and calendars, conducting internet research, social media management, and office administration.

I am a fast learner and self-motivated individual with excellent judgment, making me an ideal candidate for your needs.

My main focus is delivering high-quality results, and I would love to discuss how I can contribute to your success if you're interested in my services!