Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Committed French Instructor with expertise in the language's grammar and various dialects. Passionate about promoting cultural awareness in students. Offering many years of experience instructing and designing curricula for students age. Organized French Teacher with professional reputation for designing lessons to satisfy disparate learning styles and educational needs. Skillful in communicating effectively and respectfully with students, parents, and faculty. Offering many years of experience in teaching language and culture classes.
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English Interpreter
Globo
May 2023 - Nov 2024(1 year 7 months)
Demonstrated excellent communication and interpersonal skills while interacting with clients in English and target language. Provided appropriate contextual information to increase clients understanding of translations. Discussed translation requirements with clients to determine fees to charge for provided services. Advised on linguistic matters related to the context of the document being translated.
Political Survey Agent
Headway
Apr 2022 - Apr 2023(1 year 1 month)
Assisted in the development of questionnaires for political polls. Maintained a positive attitude with all respondents throughout the survey process. Scheduled appointments with potential participants for interviews or focus groups. Resolved customer complaints or questions regarding survey participation.
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French Teacher
Online - Remote, Online
Feb 2022 - Current(4 years 7 months)
Served as an advisor for student clubs dedicated to the study of French culture or literature. Organized interactive group activities to reinforce learning objectives.
Customer Service Representative
Arise
Jan 2021 - Feb 2022(1 year 2 months)
De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Developed positive relationships with customers through friendly interactions. Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.