Yury Medina

Virtual executive assistant

Virtual Podiatry Partners

Nov 2024 - Nov 2025 (1 year 1 month)

As a Virtual Medical Administrative Assistant, my primary role focused on handling incoming calls from new patients and conducting the initial medical intake to schedule their appointments. From there, I was responsible for verifying insurance eligibility and benefits, submitting prior authorization requests for surgeries, durable medical equipment (DME), and other medical supplies. I managed the calendars of up to five doctors across multiple locations, maintained and organized patient databases, and worked daily with EMR systems such as Athenahealth, ModMed, NextGen, and TrackNet. Additionally, I used Monday.com to track daily activities, operated within the full Google Workspace ecosystem for communication and documentation, and generate

K

Appointment setter and customer service representative.

Konnect Solutions Inc.

Nov 2022 - Oct 2024 (2 years)

Efficiently manage appointment scheduling for patients and vocational counselors, ensuring a seamless and supportive communication process tailored to the needs of clients who have experienced workplace injuries. Serve as the primary liaison between clients and insurance offices, providing regular and precise updates on each case, facilitating an informed and cooperative relationship. Maintain an accurate and comprehensive database, meticulously logging all interactions, case details, and appointments. Act as the main point of contact for patients, addressing inquiries with responsiveness and empathy to uphold high standards of customer care and support their recovery journey.

L

Cold-Calling Agent

Lamassu Media

Mar 2022 - Oct 2022 (8 months)

Diligently generated leads for real estate investment groups, prequalifying potential sellers and facilitating effective communication between investors and clients. Strong organizational and communication skills while managing multiple client interactions. We usually get in contact with the client either emailing or calling.

I

Marketing, event and exhibit planner

Ivory Digital Denturist

Mar 2017 - Nov 2020 (3 years 9 months)

Designed and executed marketing materials and advertising strategies to enhance brand visibility while coordinating business meetings and showrooms for potential investors. Fostered relationships with clients and stakeholders, ensuring clear communication and effective collaboration through follow-up emails and calls.

R

Junior video editor

REDSTONE PICTURES,

Mar 2016 - Aug 2017 (1 year 6 months)

Collaborated with clients to develop festive video compositions that met their specific needs, honing skills in project management and client communication. Managed deadlines and production timelines, ensuring timely delivery of projects while maintaining high-quality standards.

About

Detail

Timeline

Résumé