QA Engineer
Ping Identity
May 2020 - Apr 2024 (4 years)
Documented test plans, test cases, and test scripts, ensuring comprehensive coverage of product requirements and user stories., improving test • coverage by 95%. Performed database testing by executing SQL queries to validate data, which improved data integrity by 20%. Utilized Jira, Confluence, and TestRail to manage the end-to-end test cycle, leading to a 20% reduction in testing duration and a 15% enhancement in product quality. Conducted various types of testing (e.g., black box, white box, functional, smoke, exploratory, usability, UI/UX, integration, system, performance, end-to-end, API, regression, IAM, IDP testing), achieving a 98% customer satisfaction rating. Developed test scripts using Postman and JMeter, resulting in a 90% ded