Yuliana

Bilingual (English/Spanish) Receptionist and customer service professional with experience across healthcare, retail, and call center environments. Skilled in patient intake, insurance verification and authorizations, appointment scheduling, and EHR documentation with strict HIPAA compliance. Background in store management, leading staffing, training, inventory control, vendor coordination, and cash handling. Calm, courteous communicator who thrives in high-volume settings, ensures accurate records and efficient workflows, and delivers excellent patient and customer experiences.