Yulia Merette

Yulia Merette

About

Detail

Data and Business Analyst
Santo Domingo, Distrito Nacional, Dominican Republic
Contact Yulia regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD9/hour

Timeline

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Job
school
Education
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Project

Résumé

Jobs verified_user 0% verified
  • T
    Senior Client Care Advocate
    Thryv Inc.
    Feb 2025 - Feb 2026 (1 year 1 month)
    • Lead daily analysis of client accounts using HubSpot and Salesforce, identifying opportunities for optimization and improved engagement. • Create and manage client-facing dashboards using Tableau, simplifying key metrics like engagement rate, lead conversion, and ROI. • Deliver reports and insights using Google Analytics 4 (GA4) to evaluate user behavior, traffic sources, and campaign performance. • Provide advanced consultation on SEO, SEM, and SaaS-based marketing platforms to support client growth strategies. • Translate marketing data into clear, actionable strategies through visual reporting, storytelling, and direct client communication. • Additionally, I utilized my legal writing skills to review contracts and terms and conditions,
  • G
    Data Entry Representative
    Guardian Protection Products, Inc.
    Sep 2024 - Dec 2024 (4 months)
    . • Followed standardized procedures, documented case activity, and ensured data accuracy while handling high volumes of information, reinforcing strong organizational skills and attention to detail. • Supported project coordination efforts by tracking tasks, maintaining documentation consistency, and contributing to the efficient and accurate completion of operational processes. • Provided customer support by ensuring accurate and timely data management, which facilitated effective issue resolution and communication. • Leveraged Dialpad for extensive high-volume customer communication and issue resolution, strengthening the ability to manage client interactions professionally and efficiently. • Utilized Slack daily for cross-functional tea
  • G
    Sales Support Specialist
    Goals Plastic Surgery - JUNSU
    Nov 2022 - Apr 2023 (6 months)
    • Assisted in coordinating marketing outreach campaigns, using HubSpot CRM to manage contact lists and lead nurturing. • Helped improve campaign response rates by identifying trends and segmentation opportunities. • Leveraged familiarity with basic medical terminology, particularly related to cosmetic procedures, to effectively communicate with patients regarding treatments, pre- and post-procedure instructions, and the scheduling of surgical and non-surgical services. This general understanding of procedures and patient care, while not clinically intensive, facilitated effective patient communication within a medical environment. • Consistently followed structured Standard Operating Procedures (SOPs) to ensure accuracy and compliance in pa
  • SimonMed Imaging
    Scheduling Analyst
    SimonMed Imaging
    May 2021 - Apr 2022 (1 year)
    • Developed structured reporting tools in Excel, and analyzed data to propose improvements in service workflows. • Cross-referenced internal data with CRM tools for performance insights. • Leveraged extensive knowledge of medical terminology to accurately schedule diagnostic imaging procedures, including mammograms, sonograms, CT scans, and other radiology services, ensuring clear understanding of physician orders, exam requirements, and proper patient preparation. • Coordinated medical appointments with precision, ensuring patients were scheduled accurately based on clinical needs, urgency, and insurance or procedural requirements, thereby contributing to efficient patient flow and resource utilization. • Managed patient data and tracked s
  • Cricket Wireless
    Tech Support & Sales Representative
    Cricket Wireless
    Sep 2019 - May 2021 (1 year 9 months)
    • Provided bilingual tech and sales support; tracked customer journeys and feedback to improve experience. • Managed CRM data entry and assisted with performance reviews on marketing campaigns. • Ensured adherence to standardized procedures and meticulously followed established workflows to maintain operational efficiency and deliver consistent support. • Clarified complex workflows for customers and internal teams, reducing confusion and facilitating smoother resolution of technical and sales inquiries. • Applied systematic, step-by-step troubleshooting methodologies to diagnose and resolve technical issues, ensuring effective problem-solving. • Documented all customer interactions comprehensively within the CRM, creating a detailed record
Education verified_user 17% verified
  • B
    Business Intelligence & Data Analytics: Generate Insights
    Jan 2026
  • I
    Introduction to Data Science
    Jan 2026
  • A
    Analysis for Business Systems
    Jul 2025
  • F
    Fundamentals of Digital Marketing
    Mar 2025
  • D
    Data Analysis with R Programming
    Feb 2025
  • UNPHU
    Medicine verified_user Verified experience
    UNPHU
    Jan 2023 - Current (3 years 7 months)
Projects (professional or personal) verified_user 0% verified
  • UNPHU
    Med school
    UNPHU
    Apr 2022 - Current (4 years 4 months)
    Across my professional experience in healthcare, I have been instrumental in process documentation, ensuring HIPAA compliance, and adeptly coordinating projects. My responsibilities included efficient document intake and providing comprehensive healthcare coordination and medical assistance. I regularly utilized Gmail for essential communication, scheduling, documentation tracking, and seamless coordination with customers, patients, vendors, and internal teams. This consistent use of Gmail has significantly strengthened my organizational, communication, and time-management skills, all of which are directly transferable and highly relevant to the administrative and academic demands of Medical School.