Yrica Paula Villanueva

Yrica Paula Villanueva

About

Detail

OBJECTIVES
Kawit, Calabarzon, Philippines
Contact Yrica regarding: 
work
Full-time jobs
Starting at USD600/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • B
    Beauty Advisor
    BYS Cosmetics
    Mar 2020 - Current (6 years 8 months)
    • Watson Robinsons Imus, a leading retailer in the beauty sector, engaged in robust sales activities and online channel management.
    • Managed and optimized sales operations, leveraging 'TikTok Seller Center', 'TikTok Shop management', 'TikTok management', 'Social media management', and 'TikTok LIVE' to enhance customer engagement and drive revenue.
    • Supported the Store Manager by analyzing performance metrics across 'TikTok Ads Manager', 'E-commerce' platforms, and broader 'Digital marketing' initiatives to inform strategic decisions.
    • Contributed to 'Campaign optimization on Meta Ads, TikTok Ads, and Google Ads' through 'Data analysis', providing insights to maximize return on investment and expand market reach.
    • Ana
  • S
    Social Media Manager — TikTok / Meta TikTok Shop Affiliate Coordinator — TikTok Shop Virtual Assistant — Upwork Customer
    Feb 2024 - Sep 2026 (2 years 8 months)
    A Social Media Manager is responsible for creating, managing, and optimizing content across social media platforms to increase brand awareness, engage audiences, and support business goals. They plan content calendars, develop marketing campaigns, monitor performance metrics, respond to followers, and stay updated on social media trends to improve online presence and drive growth.
  • V
    Beauty Advisor
    Vice Cosmetics
    Dec 2019
    • SM Bacoor
    • Provided exceptional customer service in a retail environment, focusing on customer engagement and ensuring customer success.
    • Managed e-commerce operations, including order management and customer support across various channels such as chat support, help desk support, and WhatsApp Business.
    • Delivered comprehensive customer care through phone support, email support, and live chat customer service, resolving inquiries efficiently.
    • Utilized administrative assistance and calendar management skills to streamline daily operations and support business objectives.
    • Employed outbound sales techniques to upsell relevant items by actively assisting customers, thereby enhancing the overall sales experience
  • Sprinto
    Tech & Style Consultant
    Sprinto
    Jan 2019
    • Robinsons Imus
  • C
    Sales Executive
    Carryboy Ph
    Dec 2017 - Jan 2018 (2 months)
    • Banawa Quezon City
    • Developed and executed comprehensive sales strategies, leveraging digital marketing and e-commerce platforms to drive revenue growth.
    • Managed and optimized sales performance across various channels including TikTok Seller Center, TikTok Shop, and Shopify, ensuring seamless customer experiences.
    • Implemented effective social media management strategies for TikTok and Facebook, utilizing TikTok Ads Manager and Facebook Ads to enhance brand visibility and product promotion.
    • Drove customer engagement and success through proactive customer care and telemarketing initiatives, fostering strong relationships and repeat business.
    • Employed outbound sales techniques and lead generation tactics to
  • S
    Beauty Advisor
    Shawill Cosmetics
    Jan 2015 - Jan 2016 (1 year 1 month)
    • Provided exceptional customer service at Watsons SM Molino, leveraging a comprehensive understanding of product offerings to drive sales.
    • Utilized extensive experience in e-commerce platforms, including TikTok Seller Center, TikTok Shop, and Shopify, to manage online orders and ensure seamless customer experiences.
    • Engaged customers through dynamic TikTok LIVE sessions and proactive chat support via WhatsApp Business, fostering strong customer relationships and driving engagement.
    • Implemented effective telemarketing and phone support strategies to reach potential customers, focusing on outbound sales and lead generation.
    • Maintained high standards of customer success through responsive email support and live cha
  • H
    Incoming Quality Control
    HAYAKAWA Electronics (Phils.) Corp
    Jan 2012 - Jan 2015 (3 years 1 month)
    • Caviye CIty
  • E
    Technical Specialist (Production Preparation Department)
    Eds Manufacturing Inc.
    Jan 2010 - Jan 2012 (2 years 1 month)
    • Supported the EMI-YAZAKI Imus production preparation department.
    • Provided expert technical support to resolve production-related issues and ensure smooth operations.
    • Conducted thorough research to identify areas for process improvement and innovation within the department.
    • Utilized performance tracking methodologies to monitor and analyze key production metrics, identifying opportunities for optimization and efficiency gains.
    • Applied lead generation principles to proactively identify and engage potential partners or clients for upselling opportunities related to our consulting products and services, thereby enhancing revenue streams and market penetration.
    • Ensured customer success by employing all availa
  • S
    Sales Staff
    Silver Works
    Jan 2008 - Jan 2010 (2 years 1 month)
    • Bacoor, Cavite
    • Utilized data reporting techniques to analyze sales performance, identify trends, and inform strategic decision-making for the sales team.
    • Implemented process improvements within sales workflows to enhance efficiency and customer satisfaction.
    • Managed social media accounts, leveraging platforms to drive customer engagement and support sales initiatives, ensuring a cohesive brand presence across all touchpoints.
    • Developed and executed content strategies on social media, including TikTok, to increase brand visibility and reach new customer segments, complementing traditional sales efforts.
    • Utilized Notion for project management and team collaboration, facilitating streamlined communication a
  • T
    Food & Beverage Attendant
    Triple 8 Fishing Village
    Jan 2007
    • Binakayan Kawit, Cavite

    • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
    • Managed order intake and fulfillment accurately and efficiently.
    • Utilized effective selling techniques, honed through experience with performance tracking, to upsell menu items and promote specials, thereby increasing average check size.
    • Applied understanding of social media strategy and copywriting principles to create engaging internal communications and promotional materials, enhancing team awareness and customer interest.
    • Leveraged knowledge of TikTok and other social media platforms to identify emerging trends that could inform menu development and customer engagement strategie
  • M
    Service Crew
    Miquels Music Bar and Cafe
    Jan 2006
    • Binakayan Kawit, Cavite
Education verified_user 0% verified
  • Montessori Professional College
    Hotel & Restaurant Management
    Montessori Professional College
    Jan 2008
    Bacoor Cavite
  • Imus Computer College
    Computer Programming
    Imus Computer College
    Jan 2006
    Imus Cavite