Youssef Hassan

Youssef Hassan

About

Detail

Virtual assistant
Sheikh Zayed City, Giza Governorate, Egypt
Contact Youssef regarding: 
Flexible work
Starting at USD10/hour
groups
Networking

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • B
    Cold caller, appointment setter
    Blue Light LLC.
    Jun 2022 - Dec 2022 (7 months)
    - Contacting small businesses, corporate and individuals offering them our services as one stop shop service provider - We offered : cleaning, deep cleaning, remodeling, janatorial services, roofing, disinfection, carpentry, Everything you might need under one roof
  • C
    Career community freelance HR
    Feb 2022 - May 2022 (4 months)
    - Filtering appropriate candidates for multiple companies and different languages. Example : Vf Uk, Web help french & italian, Majorel, VF German &italian, etc.
  • Transcom
    Customer service representative
    Transcom
    May 2021 - Current (5 years 2 months)
    - Provided assistance to guests whilst on their holiday to multiple destinations around the world using TUI as the travel agency - Handled all platforns Chats, Messages, Emails and calls - Loaned as senior support to assist the new batches learning the system and getting used to knowledge. Took sup calls and escalations from agents
  • Teleperformance Spain
    Customer service representative
    Teleperformance Spain
    Jan 2020 - Jan 2021 (1 year 1 month)
    - Assisted the customers tracking their packages as we operated as UPS account the american courrier - Handled complaints for customers who lost the package or its damaged
  • Vodafone UK
    Customer service representative
    Vodafone UK
    Jun 2018 - Dec 2019 (1 year 7 months)
    - Handled technical queries and issues for the mobile phones and home broadbands - Loaned to be a floorwalker for 3 months helping brand new waves and giving them knowledge - Upskilled to Tier 2 technical support handling broadband complaints. Worked on back office complaints for 4 months