Yonela Fakashe

(AI) Data Trainer

Invisible Technologies

Dec 2023 - Current (2 years 5 months)

Train AI models by creating and answering questions related to your field, evaluate and rank responses generated by AI, leverage your domain expertise to assess the factuality and relevance of text produced by AI models

Customer Service Agent

Merchants

Feb 2021 - Jan 2022 (1 year)

Managed remote customer service and client relations for Builders Warehouse customers and fulfillment partners, ensuring a client-centric approach and prioritizing empathy, provided customer support through effective communication over the phone and email, oversaw engagement with third-party stakeholders, ensuring clients' security remained uncompromised, demonstrated creative problem-solving skills in a fully remote work environment, and engaged in peer-to-peer mentoring to contribute to team development

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Social Media Manager

PVT Content

Jun 2020 - Nov 2021 (1 year 6 months)

Results-Driven Digital Marketing Director with a strong focus on maximizing sales opportunities during challenging times, including pandemic restrictions. Expert in creating, editing, and timely uploading of digital content that resonates with target audiences. Proven ability to produce requested content that meets client expectations within stipulated deadlines. Skilled in client communication, fostering strong business relationships, and maintaining a loyal clientele. Led successful social media promotions across platforms such as Twitter and Reddit, consistently reaching monthly targets and generating significant revenue.

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Social Media Manager

Muddied Feet Film

Feb 2020 - Nov 2020 (10 months)

Strategic Social Media Director for the award-nominated student film Muddied Feet, with a track record of creating and managing successful Instagram, Twitter, and Facebook accounts. Updating html, lead the development and execution of social media strategies that significantly boosted follower engagement and optimized page reach. Regularly posted content, facilitated meaningful interactions with followers, and implemented growth strategies that increased the film's visibility across international platforms.

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Project Manager

Being Bakwe

Jan 2020 - Mar 2020 (3 months)

with proven expertise in creating and managing a successful blog site, driving engagement through strategic content management and digital marketing. Led the approval process for comments, curated and posted high-quality content, and continuously updated the site's appearance and functionality to enhance user experience. Directed and strategized ad campaigns across multiple platforms, including TikTok, Twitter, Facebook, Blaze, Google Ads, and Instagram, to boost promotion and marketing efforts. Expert in SEO optimization, including tag updates and relevant topic research, with a strong focus on analyzing performance metrics to refine strategies and achieve measurable growth. requests and objectives. Adept at ensuring accuracy, clarity, and

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Youth Policy Committee

South African Institute of International Affairs

Jan 2020 - Dec 2022 (3 years)

Leader in Policy Development and International Relations with significant experience as the Focal Point Person for a Health Group, where I was responsible for drafting comprehensive policy papers, synthesizing group input into cohesive documents, and ensuring accuracy through meticulous proofreading and editing. Skilled in facilitating productive meetings, taking minutes, and delegating responsibilities effectively among team members. As Head of the Model United Nations Team in 2021, I led seo online meetings, conducted in-depth research, and drafted documents that prepared the team for debates and presentations at the Model United Nations Conference. Expert in coordinating presentations and guiding teams to achieve outstanding results in h

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Director, Creator

Baxter Theatre

Mar 2018 - Nov 2018 (9 months)

Visionary Creator and Director of Stage Productions with comprehensive experience in leading the entire creative process from concept to execution. Spearheaded brainstorming sessions, conceptualization, and strategic planning for script development, while directing all aspects of SEO advertising, Ahrefs and marketing for successful stage plays. Led casting and directing efforts, ensuring that the production's vision was fully realized on stage. Effectively managed and guided a diverse team in stage production, overseeing all creative and operational aspects to deliver compelling and memorable performances.

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