Yoly De Sedas

I help teams turn investments into adopted, renewed, and expanded customer relationships. At Endor Labs, I lead Customer Solutions programs for the downmarket portfolio — building the playbook suite that powers renewals and expansion across an Agentic Application Security Platform. My work spans three dimensions: managing the account management function, designing the CS operating system that scales without adding headcount, and owning a Digital Success book of accounts where I run the playbook end to end. Before Endor, I spent 15+ years on the operations side of agency and brand work, including 3 years at Superside leading creative project delivery for clients like Grammarly. Magna Cum Laude Industrial Engineer (USMA, Panama), fluent across Palo Alto and Bangalore time zones.