Yolisbel Romero Lucero

Yolisbel Romero Lucero

About

Detail

Customer service agent
Argentina

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • RED LINK SA
    Contact center
    RED LINK SA
    Sep 2023 - Current (3 years 2 months)
    - Analista de contact center
    • Query and complaint management
    • Coordination of effective responses to clients
    • Monitoring performance metrics
    • Optimization of customer service processes
    • Close collaboration with internal teams
    • Data analysis to improve efficiency
    • Quality assurance in interactions
    • Compliance with service standards
  • G
    Financial Services public Remote experience
    Gambling project S.A
    Oct 2022 - Jan 2023 (4 months)
    • Transaction processing
    • Customer Support Account management
    • Fraud control
    • Collaboration with other departments
    • Generation of financial reports
    Calendar management
    • Maintaining confidentiality
  • M
    Project manager assistance
    Modeling agency
    Nov 2021 - Apr 2023 (1 year 6 months)
  • a
    Management Manager
    a Hands and Feet Services Establishment
    Jan 2021
    - Personnel Coordination.
    - Customer Service. Inventory and Supplies Management.
    - Quality Control. Problem Resolution. Promotions and Marketing.
  • a
    Management Manager
    a Craft Brewery Restaurant and Bar
    Jan 2019 - Jan 2021 (2 years 1 month)
    - Execution of Proper Layout of the Establishment to Accommodate Customers.
    - Personnel Management. Verification of Procedures, Protocols, and Standards. Customer Service. Cash Handling and Closure.
  • a
    Administrative Analyst
    an Electronics Product Sales Store
    Jan 2018 - Jan 2019 (1 year 1 month)
    - Merchandise and Inventory.
    - Transaction Processing. Customer Service. Management of Sales Reports on Mercado Libre.
    - Coordination of Shipments and Deliveries. Collaboration with the Sales Team.
  • Faire
    Sales Management
    Faire
    Jan 2018 - Current (8 years 10 months)
    - Attend and Assist Customers. Product Demonstrations. Order Taking and Transaction Processing.
    - Maintain Booth Presentation. Promote Products and Special Offers. Sales Recording. Administrative Assistant in the Environmental
  • S
    Management Department
    Sinovensa Petroleum
    Jan 2017 - Jan 2018 (1 year 1 month)
    - Environmental Management and Education Activities. Assist in Environmental Assessments of Companies Associated with the Petroleum Industry and Verification of Compliance with Environmental Standards and Protocols
Education verified_user 0% verified
  • G
    Environmental and Natural Resources
    Gran Mariscal del Ayacucho Private University
    Jan 2013 - Dec 2018 (6 years)
  • R
    High School Diploma in Science
    Republican High School of Venezuela
    Jan 2007 - Dec 2012 (6 years)
Projects (professional or personal) verified_user 0% verified
  • U
    Diseño de un parque undimotriz para la generación de energía eléctrica en Barcelona, Venezuela
    Universidad Gran Mariscal, UGMA
    Sep 2017 - Feb 2018 (6 months)