Yolanda Curiel flores

Yolanda Curiel flores

About

Detail

Business Developer Manager México
Guadalajara, Jalisco, Mexico
Contact Yolanda regarding: 
work
Full-time jobs
Starting at USD4K/month
Flexible work
Starting at USD25/hour

Timeline

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Résumé

Jobs verified_user 0% verified
  • Infotree Service
    Infotree services
    Infotree Service
    Oct 2022 - Dec 2025 (3 years 3 months)
    CRM hubspot
  • Infotree Global Solutions
    Business Developer Manager
    Infotree Global Solutions
    Jan 2021 - Current (5 years 4 months)
    As Vice President of Client Services I am responsible for strategic management of senior level client and agency partner relationships beyond the day to day operations. I am responsible for client retention by mainting executive and senior level relationships and identifying additional new growth opportunities with existing clients as well as for assesing and managing the risk associated with clients, as well as meeting and exceeding client and company goals for each account, targets and objectives. In addition it is my responsibiltiy for managing and supervising all Client Service operations and employees, and serve as a customer escalation point of contact with in the Client Service group.
  • A
    Recruitment Director
    Alorica Contact Services México
    Jan 2015 - Jan 2021 (6 years 1 month)
    Conducted on going risk assesment of all recruiting process, including compiling and filing all required governmental reporting. Cordinated and facilitated training with Operations in respect to recruiting and interviewing skills, selection, and retention as well as Applicant Tracking System management. Expanded our recruitment team to support our growth while mainting our culture. Identified recruitment gaps and research solutions to meet client's demands. Monitored and approved department expenses. Oversaw legal compliance. Partnered with third parties such as Universities or Colleges to build strong recruiting. Increased head count by 70% and help open more sites in Guadalajara, Jamaica, and Puebla.
  • T
    Recruitment Director
    Tristate Staffing California
    Jan 2010 - Jan 2015 (5 years 1 month)
    Design and manage tools for attracting and selecting personnel. Coordinate the personnel needs of each department. Training the recruitment team constantly to ensure compliance with the processes.
  • P
    Sales Manager
    Priority Staffing California
    Jan 2001 - Jan 2010 (9 years 1 month)
    Prepare sales strategy, goals and objectives. Budget management. Recruitment, selection and training of sellers. Periodic evaluations to verify the achievement of the established goals.
  • A
    Recruitment Director and HR Agent
    Adecco Chicago
    Jan 1990 - Jan 2001 (11 years 1 month)
    Attraction of candidates. Evaluating profiles to confirm that these are suitable for available vacancies. Responsible for the recruitment management of 10 offices on the west coast.
Education verified_user 0% verified
  • U
    Human Resources Training and Developement
    UDG Labor law PostGraduate California State Politechnic University
    Jan 1990 - Jan 2001 (11 years 1 month)
Projects (professional or personal) verified_user 100% verified
  • Alorica
    Alorica verified_user Verified experience
    Alorica
    Sep 2015 - May 2021 (5 years 9 months)
    Fui responsable de gestionar las operaciones en el centro de llamadas de Alorica, asegurando un servicio al cliente excepcional y la satisfacción tanto del cliente como de la empresa. Implementé estrategias efectivas para optimizar el rendimiento del equipo y mejorar la experiencia del cliente. Además, la gestión de KPI, las ventas B2B, la búsqueda ejecutiva, la dotación de personal y el desarrollo comercial fueron áreas fundamentales en este puesto, ya que utilicé estas prácticas para alcanzar los objetivos establecidos, basándome en mi experiencia previa en roles similares.