Customer service and Sales
Teleperformance
Oct 2021 - May 2022 (8 months)
Provided customer support for customers using Xfinity Mobile Services, addressing inquiries and resolving issues to ensure a positive experience. Actively sold smartphones to interested customers, leveraging product knowledge to enhance sales opportunities. Additionally, maintained confidentiality by adhering to company policies that prohibited the sharing of sensitive information, ensuring customer trust and compliance with privacy standards.