Yohan Jose Veloz Pinto

Yohan Jose Veloz Pinto

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Junior Data Analyst
Bogotá, Colombia
Contact Yohan regarding: 
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Full-time jobs
Starting at USD1k/month

Timeline

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Résumé

Jobs verified_user 0% verified
  • Teleperformance Colombia
    Business Intelligence Analyst
    Teleperformance Colombia
    Sep 2024 - Current (2 years 2 months)
    Achievements
    • Developed real-time dashboards that improved KPI tracking, enabling faster operational decision-making.
    • Enhanced data quality by implementing validation processes, ensuring 100% report accuracy.
    • Optimized customer experience by analyzing database trends and designing data-driven strategies. Real-time analysis
    of KPIs productivity for different programs.
  • Forage
    Data Analyst
    Forage
    Sep 2023
    -Completed a simulation focused on advising a client on customer targeting with the Data, Analytics & modelling team.
    - Assessed data quality and completeness in preparation for analysis.
    - Analyzed data to target high-value customers based on demographics and attributes.
    - Developed dashboards to communicate findings with visuals.
  • Sutherland
    Cx trainer - Language Expert (US Healthcare Account)
    Sutherland
    Apr 2022 - Current (4 years 7 months)
    - Applied statistical analysis and data visualization techniques to enhance the hiring process specifically for the healthcare
    sector, ensuring a precise fit for roles within the account.
    - Analyzed historical data to identify patterns relevant to healthcare customer service, resulting in more effective talent
    acquisition strategies.
    -Developed targeted teaching materials tailored to the unique requirements of healthcare customer service account.
    - Conducted attrition analysis using multivariate techniques for insights.
    Created modules focused on healthcare communication protocols, empathy in patient interactions, and compliance with
    industry-specific regulations.
    - Collaborated with cross-functiona
  • Smart Academia de Idiomas
    English Teacher
    Smart Academia de Idiomas
    Feb 2019 - Jan 2023 (4 years)
    -Analyzed teaching programs through surveys and statistics for alignment.
    - Studied student satisfaction statistics to improve teaching quality.
    - Optimized academic offerings by analyzing class occupancy.
    - Supervised international exam application and verification.
    - Instructed English as a second language at various levels.
  • Centro Europeo de Idiomas
    English Teacher / Coordinador
    Centro Europeo de Idiomas
    Sep 2017 - Apr 2019 (1 year 8 months)
    - Planned in-company classes and managed teacher schedules.
    - Coordinated venue operations and distributed classes to clients.
    - Ensured effective execution of classes within the institute and externally.
Education verified_user 0% verified
  • Udemy
    Data Visualization with Power BI, Bussiness Inteligence
    Udemy
    Oct 2023 - Dec 2023 (3 months)
    Advanced skills in business intelligence using Power BI, demonstrated through expertise in data modeling, creating calculated fields with DAX language, and developing insightful dashboards.
  • DataCamp
    Tableau
    DataCamp
    Jul 2023 - Sep 2023 (3 months)
    Skills: Tableau
  • Udemy Alumni
    Python
    Udemy Alumni
    Jun 2023 - Sep 2023 (4 months)
    Python Foundations for Data Analysis
    -Worked with dictionaries.
    -Creation and use of functions.
    -Learnt how to manage different types of data e.g. numeric, text
    -Basic agreggation functions.
  • Coursera
    SQL
    Coursera
    Dec 2022 - Feb 2023 (3 months)
    -Analyzed data within a database using SQL.
    -Wrote SQL statements including SELECT, INSERT, UPDATE, and DELETE.
    -Built more powerful queries with advanced SQL techniques like views, transactions, stored procedures and joins.
  • Coursera
    Google Data Analytics Certificate, Data Analysis
    Coursera
    Jul 2022 - Feb 2023 (8 months)
    -Gained an immersive understanding of the practices and processes used by a junior or associate data analyst in their day-to-day job.
    -Learnt key analytical skills (data cleaning, analysis, & visualization) and tools (spreadsheets, SQL, R programming, Tableau)
    -Understood how to clean and organize data for analysis, and complete analysis and calculations using spreadsheets and SQL.
    -Learn how to visualize and present data findings in dashboards, presentations and commonly used visualization platforms
  • U
    Docencia en educacion mencion Ingles, Docencia / Ingles
    Universidad nacional experiemental Simon Rodriguez
    Oct 2007 - Dec 2012 (5 years 3 months)
Projects (professional or personal) verified_user 0% verified
  • Forage
    Case Study: How Does a Bike-Share Navigate Speedy Success?
    Forage
    Sep 2023 - Oct 2023 (2 months)
    Skills: Tableau · Data visualization · Data Analitics · SQL
  • B
    Case study: How Does a Bike-Share Navigate Speedy Success?
    Bike-Share Cyclistic
    Jan 2023