Senior Product Manager
Hyro
Jun 2023 - Current (3 years 1 month)
- Leading the platform strategy and execution, shaping workflows for AI-driven interactions that enhance efficiency, user experience, and scalability—all with a zero-code approach. Focused on delivering intuitive, automation-first solutions to empower non-technical users.
- Owning the conversation intelligence, analytics, and insights product, enabling businesses to gain deep visibility into user interactions, identify trends, and optimize AI performance through actionable insights.
- Driving the integration of Generative AI applications into Hyro’s product suite, transforming customer interactions with dynamic, context-aware responses while maintaining enterprise-grade reliability and compliance.