Ofice Administrator
Lifetouch National School Studios
Aug 2010 - Jul 2015 (5 years)
Fielded Incoming Calls, Bookkeeping, Data Entry. General ofice-phones, filing, client record updates and information management. Billing account set up and maintenance, payment processing. Assisted the photo department with placing employees in the appropriate school sites; interacted with employees and schools for scheduling purposes. Provided exceptional customer service and problem solving by responding to inbound Spanish and English calls/emails. Assisted customers (parents & schools) with new and existing orders. Was an active listener who can show empathy and patience in a non-scripted environment. Communicate information to resolve customer inquiries in a fast paced, high volume, changing environment. Learning and maintaining accurat
