π’€π’†π’”π’Šπ’„π’‚ 𝑺𝒂𝒏𝒕𝒂𝒏𝒂 𝒅𝒆 π‘΅π’Šπ’π’‚
Download
Recommend
Messages
Share
οΏ½

π’€π’†π’”π’Šπ’„π’‚ 𝑺𝒂𝒏𝒕𝒂𝒏𝒂 𝒅𝒆 π‘΅π’Šπ’π’‚

About

Detail

Technical Support Specialist | Customer Support | Bilingual (EN/ES) | medical Interpreter
Santo Domingo Este, Santo Domingo Province, Dominican Republic

Timeline


work
Job
school
Education
folder
Project

RΓ©sumΓ©


Jobs verified_user 0% verified
  • SimonMed Imaging
    appointment setter
    SimonMed Imaging
    Sep 2025 - Apr 2026 (8 months)
    Scheduled and confirmed patient appointments for imaging services (MRI, CT, X-ray, etc.) Answered inbound and outbound calls, assisting patients with booking, rescheduling, and cancellations Verified patient information, insurance details, and referral requirements Provided clear instructions regarding exam preparation and appointment procedures Handled high call volumes while maintaining accuracy and professionalism Resolved patient inquiries and ensured a positive customer experience Updated and managed patient records in the system Coordinated with medical staff to optimize scheduling and minimize wait times
  • ADT Security Services
    Technical Support Representative
    ADT Security Services
    Aug 2024 - Mar 2025 (8 months)
    As a Technical Support Representative, I provided comprehensive technical assistance for home security systems, troubleshooting customer issues and guiding users step by step to ensure a seamless experience. I delivered efficient solutions while maintaining high customer satisfaction, effectively handling high volumes of customer interactions. In my role as a Technical Specialist, I supported technical operations and assisted customers remotely, resolving service issues and ensuring system functionality. Additionally, I utilized my skills in appointment scheduling to coordinate on-site jobs, which enhanced our service delivery and improved overall customer relationship management (CRM) processes.
  • Great Wolf Lodge
    gest servisce
    Great Wolf Lodge
    May 2024 - Sep 2024 (5 months)
  • TP
    Customer Service Representative
    TP
    Oct 2023 - Jun 2024 (9 months)
  • ADT
    Customer Service Specialist
    ADT
Education verified_user 0% verified
  • Universidad Eugenio Maria de Hostos
    Universidad Eugenio MarΓ­a de Hostos
    Universidad Eugenio Maria de Hostos
    Jan 2021 - Jan 2026 (5 years 1 month)
  • Colegio adventista
    ColΓ©gio Adventista
    Colegio adventista
    Jan 2015 - Jan 2019 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • U
    bachelors degree nursing
    UNIVERSIDAD EUGENIO MARÍA DE HOSTOS (UNIREMHOS)
    May 2021 - Mar 2026 (4 years 11 months)