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Yeinny Vergara

About

Detail

Executive assistant
Bogotá, Bogota, Colombia

Contact Yeinny regarding: 
work
Full-time jobs
Starting at USD800/month
Flexible work
Starting at USD7/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • W
    virtual Assistant
    Werner hofman greig and Garcia
    Jan 2024 - Jun 2024 (6 months)
  • E
    Y
    Personal virtual Assistant
    Empower woman, Yellow muse
    Jan 2024 - Jun 2024 (6 months)
  • M
    Virtual Assistant, Admin Administrator And Social Media Creator
    MPH TEAM
    Nov 2023 - Dec 2023 (2 months)
    Appointment Coordination: Efficiently scheduled appointments using the Compass platform, optimizing time management by 20%. CRM Management: Maintained a centralized database through various CRM systems, improving accessibility and reducing errors by 15%. Daily Reporting: Produced concise daily reports for informed decision-making, enhancing decision efficiency by 25%. Agent Support: Oversaw agent activities, sent notifications, and managed meeting reminders, resulting in a 30% improvement in team organization.
  • IGT Solutions
    Travel Agent Back
    IGT Solutions
    Feb 2020 - Feb 2021 (1 year 1 month)
    English Fluency: Demonstrated exceptional command of the English language, ensuring effective communication and a 20% increase in customer satisfaction. Active Listening and Systems Knowledge: Excelled in active listening, coupled with extensive knowledge of systems, reducing misunderstandings by 15%. Confident Client Interaction: Interacted confidently with clients, comprehending their issues and articulating effective solutions, leading to a 10% increase in customer retention. Efficient Problem Resolution: Proficient in delivering fast and convenient solutions through various channels, including chats and emails, improving resolution times by 25%.
Projects (professional or personal) verified_user 0% verified
  • Teleperformance
    Customer service expert
    Teleperformance
    Aug 2019 - Jul 2020 (1 year)