Jeffrey Daniel De Los Santos Cabrera
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General manager at Defrilex
Dominican Republic
Contact Jeffrey regarding:
Flexible work
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Résumé
Jobs
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- PSales associate public Remote experiencePurity ProductFeb 2024 - Sep 2025 (1 year 8 months)Managing VIP Client Accounts: I oversee a portfolio of loyal
customers who are subscribed to the nutritional and wellness
products. I ensure their satisfaction, retention, and continued
engagement with our brand. - TSupervisorThe Dealer SupportJul 2022 - Current (4 years 4 months)
Chat support supervisorThe Dealer SupportFeb 2022 - Jun 2022 (5 months)- TAppointment setterThe Dealer SupportJul 2021 - Jan 2022 (7 months)- Job Description: Cold calling potential customers interested on a particular vehicle, help them with all the necessary information and convince them to visit the store and convert them.
- In addition, I was responsable for reciving calls and provide them an exceptional service - AData Analyst & Administrative Support (Volunteer) public Remote experienceANJOCCMay 2019 - Current (7 years 6 months)Designed and managed registration databases with
automated formulas to calculate discounts, totals, and
other key metrics for camp events.
Developed dashboards and visual reports (Excel and
Google sheet) to track participant growth and distribution
by district, supporting leadership decision making.
Collaborated in building detailed budgets for camp
launches, optimizing resources and improving financial
planning. - Reservation executiveBe Live HotelsAug 2017 - Apr 2021 (3 years 9 months)- As a reservation executive, my responsibility was based on selling hotel offers to the chain's clients, offering first-class service, sending and receiving emails to resolve problems, such as refunds and cancellations, corrections, and payments.
- PBack Office executivePrimetel Global ServiceFeb 2017 - Aug 2017 (7 months)- Back office support for a telecom service company.
- My main function was to directly monitor the respective retailers linked to the company, in order to encourage sales of SIM cards and mobile communication services in general, using sales incentives as a strategy.
- In addition, it was a plus to be up to date with their needs for our products in order to supply them on time - Costumer Service SpecialistTeleperformance SpainJun 2015 - Jun 2016 (1 year 1 month)Customer service representative for a global packaging company (Fedex). My main function was to provide package collection support in the United States, and to inform the different clients about the physical and geographical status of their shipments through a tracking system.
- CEnglish teacherColegio Cristiano Russel Van VleetJan 2015 - Dec 2017 (3 years)- English language teacher (level: English as a second language). Teaching adoscents and adults people.
Education
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- Data analystUdemyMay 2025 - Sep 2025 (5 months)
- Comercio digitalFundacion Carlos SlimMar 2023
- Asistente webFundacion Carlos SlimMar 2023
- Evaluador de Indicadores Clave (KPIs)Fundacion Carlos SlimJul 2019
- Tecnicatura, e-commerce managerUniversidad San JorgeJan 2019 - Dec 2019 (1 year)
- Gestión de alojamiento hotelero, gestor de alojamiento turísticoITSCJan 2019 - Dec 2021 (3 years)
- CDiplomatura, marketing digitalCapacitación EspecializadaJan 2018 - Dec 2019 (2 years)
- Diplomado, marketing y ventas para emprendedoresUNIBEJan 2018 - Dec 2019 (2 years)
- AAgente de viajesADAVITJan 2018 - Dec 2019 (2 years)
- IBachelor's degree, técnico en contabilidadInstituto Politecnico Max Henriquez UreñaJan 2012 - Dec 2014 (3 years)