Yeferson Aldana

Telecommunications professional with solid experience in Asterisk and ViciDial environments, specialized in process automation through scripting (Bash, PHP) and the development of intelligent IVR systems. I have designed and implemented solutions that integrate artificial intelligence via AGI scripts, enhancing operational efficiency and user experience. Additionally, I have experience in monitoring Linux servers in cloud environments, integrating WebRTC connections, and designing databases for backup and contingency in call flow processes. I am currently expanding my skills toward software development, driven by continuous improvement and a strong focus on solving technical challenges efficiently.