Yatin Rishi

Senior Administrative Assistant

Clifford Chance

Mar 2024 - Current (2 years 8 months)

Coordinated global events, providing comprehensive support to diverse teams. Orchestrated team-building activities and high-profile events, including annual off-sites, family days, board meetings, and stakeholder engagements. Facilitated effective event planning and execution, contributing to successful and well-attended gatherings. Scheduled and organized meetings and conferences for staff and clients, ensuring smooth logistical operations. Supported the planning and execution of company town halls while serving as a Brand Super User, offering guidance to leadership. Leveraged digital marketing channels to enhance event visibility and outreach. Conceptualized innovative ideas to create unique and engaging event experiences. Evaluated and p

Admin Executive

Tata 1mg

Dec 2021 - Mar 2024 (2 years 4 months)

Oversaw daily facility operations, ensuring efficient and effective management. Managed office administration including vendor coordination, supply inventories, security oversight, and support staff supervision to maintain office functionality. Reviewed and advised on policies related to administrative facilities. Maintained and updated confidential databases and records diligently. Coordinated travel for employees across India and internationally, guiding management in decision-making regarding travel policy approvals. Collaborated closely with management to understand bespoke travel needs and ensured compliance with company travel policies while utilising preferred vendors. Negotiated and finalised hotel contracts in accordance with compa

Process Advisor II

Concentrix

May 2021 - Oct 2021 (6 months)

Cultivated interpersonal skills by fostering positive relationships with colleagues and clients. Identified discrepancies and addressed them promptly to ensure satisfactory resolutions. Exhibited a high level of initiative and creativity while solving complex tasks. Optimised operations and provided outstanding service to enhance customer satisfaction. Collaborated effectively in team environments by providing support and mentorship. Demonstrated the ability to work independently while actively participating in team activities. Promoted a range of products and services during customer service interactions, account management, and order processing. Delivered exceptional customer service by leveraging extensive product knowledge and creating

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Front Office Host

Hyatt Andaz

Dec 2019 - Apr 2021 (1 year 5 months)

Managed front office operations and administrative tasks effectively. Reconciled end-of-day reports to ensure accurate billing and payment processing. Supervised and mentored new staff, responding promptly to queries to enhance understanding of job responsibilities. Prepared reports to support business leaders in strategic planning and key decision-making. Coached employees through daily tasks and complex challenges to foster skill development. Maintained meticulous records for clients and adhered to safety protocols to safeguard data integrity. Monitored customer service trends, providing actionable insights to the management team for continuous improvement.

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Front Office Assistant

The Oberoi

May 2018 - Apr 2019 (1 year)

Managed guest check-ins and check-outs, ensuring a comfortable and welcoming stay. Prepared reports to assist business leaders in strategic decision-making and operational planning. Guided staff through daily responsibilities and complex situations, enhancing team productivity. Supervised new employees, addressing concerns to improve their understanding of job roles. Maintained comprehensive files and records for clients, adhering to safety procedures to prevent data breaches. Reconciled end-of-day reports for accurate billing and payment processes. Tracked customer service trends and shared constructive feedback with the management team for improvement initiatives. Conducted performance reviews and suggested further training or promotions

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Yatin Rishi

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Behavioral traits