Yasmin Essam Mahmoud

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Arabic, Japanese interpreter

Language Link, db Group Business Solutions

Nov 2023 - Current (1 year 10 months)

 Over the phone interpretation service for USA clients via language link portal for Arabic and Japanese languages.  Providing interpretation service for medical, social, legal and various other fields for non-English-speakers

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Public Relations Specialist

Legacy Hassan Allam Holding, The Grand Egyptian Museum,

Oct 2022 - Oct 2023 (1 year 1 month)

 Hosting and welcoming a wide and diverse audience from scholars, tourists and VIP as I was responsible of delivering an excellent guest experience.  Arranging school visits, workshops and educational programs.  Offering guided tours in Japanese, English and Arabic languages about the museum.

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Customer Service Representative

TELEPERFORMANCE,

Jan 2021 - Oct 2022 (1 year 10 months)

Customer service representative for Japanese clients  Providing Inflight Wi-Fi service for All Nippon Airways.  Answering client calls, collect customer need, analyses the problem and provide solution.

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Audio transcription provider

Etolingo –freelancer,

Feb 2020 - Jul 2020 (6 months)

Developing artificial intelligence project in partnership between companies Google, Etolingo and focus Data Analysis.  transcribe and annotate audio recordings on transcription tool (loft system) in Japanese language.

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Intern

Aiesec internship program,

Oct 2019 - Dec 2019 (3 months)

Developing leadership potential by teaching and assist in an international educational institute.  Organize cultural programs introducing Home country though several activities such as (Crafting, painting, simple games).  Explore the pre-education system in japan.

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Joint Conservation Project -Public relation/Administrative assistant

Japan International Cooperation Agency, The Grand Egyptian Museum

Mar 2019 - Oct 2019 (8 months)

Assist in project media promotion and project's budget documenting  Follow and document the conservation process by taking photos and write articles on the project's Web page http://www.jicagem.com.  Administrative office work, prepare accommodation, transportation schedules for Japanese project members.

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Japanese language teacher

Mirai Academy,

Sep 2018 - Mar 2019 (7 months)

Japanese language instructor for non-Japanese speakers

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Global Leader

Tomonokai Corporation Shibuya,

Apr 2017 - Jul 2017 (4 months)

Interact with Japanese students through English communication and intercultural exchange.

Yasmin Essam Mahmoud

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