Yashika Bhardwaj

Yashika Bhardwaj  new_releases

About

Detail

Masters in Journalism and Mass Communication
Mumbai, Maharashtra, India
Contact Yashika regarding: 
work
Full-time jobs
Starting at USD2k/month
Flexible work
Starting at USD1k/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 20% verified
  • OKX
    senior agent public Remote experience
    OKX
    Dec 2023 - Jul 2025 (1 year 8 months)
    • Handling high volume of priority customer queries on chat and email. • KYC and AML/GDPR – Identity verification, escalations resolution. • Handling sensitive escalations as part of legal team, encompassing coordination with law enforcement, compliance and regulatory authorities. • Flagging fraud and risk cases for blacklisting.
  • Talent Inc
    Resume writer verified_user Verified experience
    Talent Inc
    Aug 2022 - Nov 2023 (1 year 4 months)
    Creating resumes for candidates including formatting, content creation. • Consulting candidates to understand their goals and target roles. • Editing resumes for ATS through keyword optimization.
  • w
    Client support associate public Remote experience
    woox
    Apr 2022 - Jul 2025 (3 years 4 months)
    Address and resolve email/chat queries for customers across geographies including Europe, North America and Asia Pacific. • Created articles for confluence and official support center. • Community management on telegram, blog and social channels.
  • P
    Client associate public Remote experience
    Phemex
    May 2021 - Mar 2022 (11 months)
    • Customer support (email/chat) for highly leveraged contract trading. • Verifying and updating customer KYC and AML. • Chat bot training through real time inputs.
  • Quarks
    Marketing & Content intern public Remote experience
    Quarks
    Mar 2020 - Sep 2020 (7 months)
    • Creating and updating Social Media profiles. • Creating blogs for one of our products AdviceFit.
Education verified_user 0% verified
  • Amity University, Gautam Budh Nagar
    Masters in journalism and mass communication
    Amity University, Gautam Budh Nagar
    May 2019 - Jul 2021 (2 years 3 months)
  • P
    Bachelor of Arts
    Punjab Univ.
    Jul 2016 - Jul 2019 (3 years 1 month)