Yamil Maximiliano Gimenez Klobuchar Customer service Representative, business

Sales

Split

Mar 2024 - Current (2 years 8 months)

Data Analysis and Metrics: Experience in data analysis using Google Analytics, Adobe Analytics and internal tools to understand user behavior and improve strategies. Conversion Rate Optimization (CRO): Implementation of A/B testing, multivariate and conversion funnel analysis to improve conversion rates on websites and applications. SEO and SEM: Proficiency in SEO/SEM strategies to increase visibility and drive traffic to websites, using specialized tools. Email Marketing Automation: Design, implementation and optimization of email marketing campaigns using platforms such as Mailchimp, HubSpot or ActiveCampaign. Content Marketing: Development of effective content strategies using various formats, such as blogs, videos, infographics, among o

fullstack developer

Coderhouse

Feb 2024 - Sep 2024 (8 months)

html, css, react, javascrip, node

fullstack developer

Oracle

Feb 2024 - Sep 2024 (8 months)

Developed and maintained fullstack applications using Java, JavaScript, HTML, and CSS. Implemented responsive design techniques to ensure optimal user experience across multiple devices. Collaborated with cross-functional teams to deliver high-quality software solutions. Utilized agile methodologies to efficiently prioritize and complete tasks within deadlines. Conducted code reviews and participated in continuous integration and deployment processes to improve code quality and deployment efficiency.

D

Global Sales and Business Development Executive

Diss–co

Sep 2023 - Dec 2023 (4 months)

Developed and closed new business, while renegotiating renewal business. A successful track-record using knowledge and experience to educate clients about the capabilities of offerings and know how and where the portfolio will bring the most value to the client. Presented and demonstrated process improvement solution Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Providing regular sales and activity reports. I conducted customized business development campaigns targeting the Spanish market, leveraging my expertise in data analytics, marketing, and sales to drive a 50% increase in the lead base. Data analysis and metrics: I used Microsoft Excel and Google Sheets for in-depth analysis of

Account Executive and Sales

Selvoy

Mar 2023 - Sep 2023 (7 months)

Developing and fostering strong business relationships with prospective and existing customers and ensuring consistent business follow-ups. Create solutions demand through sales calls/sales presentations. Generated new customer base through direct, social and network marketing Identifying up-sell opportunities with current clients. Holding negotiations with key retailers and wholesalers. Attended trade shows for client interaction and lead generation. Inside Sales from leads to conversion and retention. Directly responsible for managing quotes and bids. Marketing plan development and implementation including competitor analysis.

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Customer Service and Account Management

Aug 2021 - Jan 2023 (1 year 6 months)

• In 70% of my time I solved the problems of all the customers. The other 30% help administer customer accounts and requests. • I established a score of 95%, which demos my ability to communicate clearly and resolve problems effectively. • Applied a customer-centric approach 100% of the time by demonstrating adaptability, and maintaining a proven track record of high customer satisfaction. • I solved an average of more than 500 problems for clients and agents.

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Entrepreneur

Jan 2018 - Jan 2020 (2 years 1 month)

1. Buying and Selling Technology: Responsible for the overall management of the business, including buying, selling, customer service, promotions, branding and marketing through social media. I implemented effective marketing strategies to improve the company's online visibility and image. I managed to establish competitive pricing, keeping products 10% below the competition, resulting in a significant increase in sales. I developed strong customer relationships and ensured continued satisfaction, which generated a loyal customer base. 1. Handcrafted Furniture Sales: Responsible for marketing furniture handcrafted by my father, including custom kitchen and bedroom furniture. Performed promotional and sales activities, highlighting the uniqu

Yamil Maximiliano Gimenez Klobuchar

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Yamil Maximiliano Gimenez Klobuchar

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