Yousra Ali Abdelrahman
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Yousra Ali Abdelrahman

Yousra Ali Abdelrahman  new_releases

About

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Operation Manager
Egypt

Timeline

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Résumé

Jobs verified_user 0% verified
  • Grand Technology
    Service Delivery Manager
    Grand Technology
    May 2018 - Dec 2019 (1 year 8 months)
  • H
    Operation Manager
    Heaven Egypt
    Jan 2015 - Apr 2018 (3 years 4 months)
  • Telmex
    Performance Manager
    Telmex
    Jan 2014 - Dec 2014 (1 year)
  • Teleperformance Spain
    Customer service team leader
    Teleperformance Spain
    Apr 2010 - Sep 2013 (3 years 6 months)
  • Vodacom SA
    Customer service agent
    Vodacom SA
    Jul 2008 - Mar 2010 (1 year 9 months)
Education verified_user 0% verified
  • American University
    Lean six sigma green belt
    American University
    Mar 2019 - Jun 2019 (4 months)
  • University of South Wales
    MBA
    University of South Wales
    Jan 2017 - Dec 2019 (3 years)
  • Cairo University
    Human Resources Management
    Cairo University
    Jun 2008 - Dec 2008 (7 months)
  • Cairo University
    Bachelor of business administration
    Cairo University
    Sep 2004 - Jun 2008 (3 years 10 months)
Projects verified_user 0% verified
  • 360 Imaging
    Operation Manager
    360 Imaging
    Jun 2020 - Sep 2020 (4 months)
  • Andalusia Group for Medical Services
    Patient Experience Manager
    Andalusia Group for Medical Services
    Dec 2019 - May 2020 (6 months)