Ingrid Hoyos

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Logistics Coordinator

Article (E-commers Furniture Retailer)

Sep 2021 - Aug 2022 (1 year)

- Designed and maintained the outbound operation. Reduced cost of freight per month by increasing intermodal transportation. Coordinated purchase orders pick-up between vendors and carriers. - Worked with carriers to implement risk-reduction measures to reduce potential delivery concerns and to adhere to all warehouse and procurement requirements - Improved communication between logistics team and warehouse team, providing accurate tracking and delivery information.

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Store manager

Mi Tierra Latina Store

May 2021 - Sep 2021 (5 months)

- Managed purchase orders and sales strategies to maintain optimal stock levels in the store. Implemented operational procedures to ensure the store's optimal performance.

LCC assistan - volunteering

Lissan coal company Colombia ( CI LCC SAS)

Mar 2021 - May 2021 (3 months)

- Planned and executed marketing campaigns with the marketing team. Managed social media content according to the organization's schedule.

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Supply chain administrator

Article (E-commers Furniture Retailer)

Oct 2019 - Sep 2020 (1 year)

- Assisted reverse logistic team in processing returns from the customers. Confirmed Vendor´s purchase orders (POs). Placed purchasing orders for furniture parts to suppliers located overseas. Approved invoices for payment. - Coordinated payments with the finance department. Updated the internal ERP system according to documents sent by vendors. - Looked after updating ERP with information on replacements parts for the warehouses located in Canada and the United States of America. Article (E-commers Furniture Retailer) - Oct 2019 – Sept 2020 Assisted reverse logistic team in processing returns fromthe customers. Confirmed Vendor´s purchase orders (POs). Placed purchasing orders for furniture parts to suppliers located overseas. Approved in

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Commercial manager and quality and risk systems manager

Palmaseca Free Trade Zone

May 2016 - Sep 2018 (2 years 5 months)

- Executed corporate marketing activities, aimed at positioning the image of the Palmaseca Free Zone, managing written and digital media such as press, events, radio, television, and social media. - Developed and implemented communication strategies through national, regional, and institutional channels. Led Customer Service department to ensure client satisfaction. - Created and executed short-term and long-term sales strategies. Supervised 3 senior analysts in charge of quality and risk management and social media. - Performed budget management tasks for the different departments that I led. Led the maintenance and improvement of the Quality Management (ISO 9001) and Supply Chain Security Management (ISO 28000) Systems

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Coordinator of quality and risk management

Palmaseca Free Trade Zone

Feb 2013 - May 2016 (3 years 4 months)

- Established and maintained procedures and standards in all branches of the company to keep the certifications and licenses. Identified and managed process improvements

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Operations coordinator

Palmaseca Free Trade Zone

Jul 2008 - Feb 2013 (4 years 8 months)

- Coordinated and authorized customs operations of the free trade zone and guarantee the standardization of the processes. Ensured compliance with the free trade zone national laws. - Advised and supported users in their operations. Led projects of continuous improvement. Managed and optimized physical and human resources necessary to operate the business. Petty cash custodian.

Ingrid Hoyos

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Ingrid's behavioral traits
Ingrid's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.