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Ximena Cárdenas

About

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Customer operation manager

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • K
    Administrative Coordinator
    Koffee Kingdom
    Sep 2018 - Dec 2022 (4 years 4 months)
    • Product concept and development
    • Organize events and workshops.
    • Manage orders and stock.
    • Recruitment and training of the new team
    • Test and buy new products.
    • Personnel Management
  • S
    Marketing analyst
    Symantec Corporation
    Mar 2016 - Mar 2017 (1 year 1 month)
  • Aranda Software
    Marketing specialist
    Aranda Software
    • Wrote sales copy and designed online and print advertising media
    • Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials,and advertising copies.
    • Discover effective marketing and promotional channels, including media platforms to be used to
    relay product messages to customers.
    • Create innovative marketing campaigns depending on robust data and present the recommendations to management.
    • Establish and maintain relationships with new and existing clients through networking and prospecting.
    • Help in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization, and content development.
  • Willis Towers Watson
    Project Management assistant
    Willis Towers Watson
    • Helped management to identify workflow issues and solutions.
    • Pitched ideas on how to improve performance and efficiency.
    • Processed a range of documentation and entered information into databases.
    • Proactively participated in meetings and helped create new practices.
    • Supported upper management and worked on cross-functional tasks
  • J
    Marketing Trainee
    Johnson & Johnson Medical
    • Develop and implement company growth strategies
    • Support management team with daily tasks such as allocating budget and crafting performance reports.
    • Provide administrative support
    • Organize multiple products launch events
    • Inventory management
  • H
    Customer operations manager
    Hexagon Bpo,
  • G
    Mobile marketing Assistant
    Gemalto Security
    • Researched strategic marketing initiatives to penetrate new consumer segments
    • Prepared market research reports for review by upper-level management
    • Wrote reports summarizing past market performance and quarterly predictions and presented
    them to senior management
    • Assisted all members of the marketing team by conducting research and compiling data as per
    their stated parameters
  • H
    Administrative Coordinator
    Hexagon Bpo,
    • Served as direct assistant to production manager, supporting all aspects of production and office management.
    • Trusted to analyze and interpret data and participate in decision -making.
    • Payroll assistance
    • Coordinate and scheduled all company meetings.
    • Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
    • Worked to ensure quality and solved customer issues.
    • Recruitment and training of the new teams
    • Personnel Management
    • Administrative tasks
Education verified_user 0% verified
  • N
    Diploma Course
    New England school
  • Universidad de la Sabana
    Bachelor degree
    Universidad de la Sabana