Native French BPO and IT Support specialist with 10+ years of experience in high-volume customer service, technical troubleshooting, and remote support. Proven track record of 95% first-contact resolution, 4.7/5 CSAT, and handling 50+ daily interactions across phone, chat, and email.
Fully remote-ready with 50+ Mbps fiber internet, backup connection, dedicated quiet home office, noise-canceling headset, and HD webcam. Willing to work graveyard, rotating shifts, weekends, and holidays as required. Available for immediate start.
