Sr. Process Trainer in GeBBS specialty in Healthcare Medical Billing, Revenue Cycle Management, Denial Management, HIPAA & Infosec. Manage a small to large group of New Hires, provide training and coaching.
Led a team of Trainers for process improvement, conduct TNA/TNI and implement Instructional design and training methodologies. Certified Medical VA, Certified Lean Six Sigma YB.
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c
cloudworkers
Aug 2022 - Apr 2023(9 months)
M
Medical Virtual Admin
MedVa
May 2022 - Jul 2022(3 months)
Handling dual process for Inbound and Outbound as a Medical Biller, Receive calls from patients and lawyers about medical bill and outgoing calls to Insurance companies to resolve Denied Claims. Works hand in hand with on shore team and doctors
Sr. Process Trainer
GeBBS Healthcare Solutions
Apr 2017 - Current(9 years 1 month)
C
Customer Service
Mar 2016 - Apr 2017(1 year 2 months)
Healthcare Associate
HGS Hinduja Global Solutions
Mar 2016 - Jan 2017(11 months)
Healthcare Associate handling Inbound calls from healthcare Providers to provide benefit, Authorization & Claims information.