Wilmer Rivera Sourcing | Operations | Project management | B2B sales |

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Customer Success / Account Manager

Magnum Opus Agency (Remote)

Oct 2022 - Nov 2023 (1 year 2 months)

• Multiple Projects Management. • Time and Actions Negotiations Plans. • Developing effective forecast models based on industry trends and demand patterns. • Proposing and implementing solutions to improve demand forecast accuracy. • Successfully communicating forecast and inventory estimations to management. • Monitoring and reporting on important changes in sales forecasts, budgets, and business strategies. • Addressing demand-related issues in a timely and effective manner. • Assisting in developing annual budgets and streamlining costs. • Maintaining demand planning processes to improve forecast accuracy. • Coordinating with the inventory team to monitor and maintain optimal inventory levels. • Critical Paths Development. •

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Customer Success / Projects Operations & Account Manager

SURVEY.COM TRAX (Remote)

Apr 2021 - Oct 2022 (1 year 7 months)

• Oversee the day-to-day progress of a Portfolio of Projects. • Responsible for effectively initiating, estimating, forecasting, coordinating, managing and delivering all Projects activities. • Arrange Customers needs as a Priority and organize to reach their goals efficiently. Assisting in developing annual budgets and streamlining costs. Maintaining demand planning processes to improve forecast accuracy. Coordinating with the inventory team to monitor and maintain optimal inventory levels. • See and onboard new customers, guiding them on proper ways to use their products. • Organization and administration of a large portfolio of Customers. • Direct Communication with Key Merchandisers, managing their schedules across North America e

Operations Manager - Sourcing / Production / Projects Planning and management

Fanatics

Jul 2017 - Apr 2021 (3 years 10 months)

As an Operations Manager, my main responsibility was handling the Company's end to end Sourcing Production Operations leading a [IMAGE]

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Sourcing Production Analyst

VF CORPORATION,

Oct 2013 - Jul 2024 (10 years 10 months)

• Manage strategic Product allocation in accordance with Business needs. • Appraise and improve Sourcing activities by analyzing Company's Products cost, Delivery Timelines and Vendors/Contractors - Performance Capacities. • Analyzing Sports Seasons behaviors to create Strategic forecasts Planning and Product allocation on every Vendor based on their production Capacities and Fanatics Brand's needs. • Develop and maintain Operation/Production reporting's related to Production Tracking, Metrics/KPIs, etc...ensuring accurate and timely distribution to key stakeholders for all PSO Brands. • Developing effective forecast models based on industry trends and demand patterns. • Proposing and implementing solutions to improve demand forecast

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Product Engineer

Lear Corporation,

Mar 2010 - Oct 2013 (3 years 8 months)

• Product Design (Electrical harnesses), draft and validate mechanical drawings, plan and implement changes on Product Engineering. • Validate and evaluate new products, elaborate and confirm bill of materials, cutting instructions, draft and interpret process timings analysis and implement changes driven by our Regional Designers located in the USA and other South American countries. [IMAGE]

Wilmer Rivera

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Wilmer Rivera

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Behavioral traits