Willianny Gonzalez

I am a professional focused on SaaS implementation with experience in quality assurance (QA), working with technologies such as HTML, CSS, and JavaScript, as well as managing ticketing platforms and CRMs to optimize software usage and adapt it to clients' needs. I have had the opportunity to work with clients of all sizes, including SMBs, Mega, and Enterprise, providing support, training, and tailored solutions to maximize software utilization. Additionally, I focus on ensuring that each implementation meets the highest quality standards. I am currently studying Computer Science, which allows me to continue refining my technical skills while collaborating with multidisciplinary teams to deliver fast and effective solutions.