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William Reed
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Nairobi County, Kenya
Résumé
Jobs
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Senior Platform EngineerSegmentApr 2024 - Jan 2026 (1 year 10 months)Own and operate platform infrastructure supporting high-throughput customer data ingestion pipelines, where delays or failures directly affect downstream analytics and customer trust.Maintain and evolve Kubernetes-based environments supporting multiple production services with varying latency and throughput profiles.Build and maintain Go-based automation to enforce deployment safety, environment consistency, and operational guardrails.Improve CI/CD pipelines to support safer releases, clearer failure modes, and faster rollback during regressions.Enhance observability and alerting to detect ingestion backlogs, data quality issues, and infrastructur- Senior DevOps EngineerDigitalOceanJul 2019 - Mar 2024 (4 years 9 months)Owned the long-term reliability and evolution of Go-based platform services forming part of the foundation for cloud infrastructure used by tens of thousands of customers.Led Kubernetes cluster lifecycle management for multiple production clusters (50–300 nodes), including upgrades, scaling strategies, and failure recovery.Designed and maintained Terraform-managed infrastructure spanning compute, networking, IAM, and storage across multiple regions, with a focus on safe rollout and rollback.Built internal Go tooling to automate cluster operations, deployment validation, and routine maintenance, reducing reliance on manual intervention during critical operations.Architected CI/CD pipelines supporting dozens of services with frequent deployme
- Senior Platform / DevOps EngineerPlaidJan 2016 - Jun 2019 (3 years 6 months)Owned backend and platform services supporting secure financial data access, where correctness and availability failures had direct customer and regulatory impact.Built Go-based internal services and operational tooling to manage service orchestration, configuration rollout, and platform workflows.Operated Kubernetes-based infrastructure running 30–60 production services, supporting both customer-facing APIs and internal systems.Managed clusters ranging from tens to low hundreds of nodes, handling upgrades, autoscaling, node replacement, and failure recovery with minimal service disruption.Introduced Terraform-based infrastructure-as-code to reduce configuration drift and make infrastructure changes auditable and repeatable.
- Backend / Infrastructure EngineerHashiCorpJul 2012 - Dec 2015 (3 years 6 months)Developed Go-based infrastructure tooling that sat on the critical path of configuration and infrastructure changes, where defects could propagate across large numbers of downstream systems.Implemented backend components with explicit guarantees around backward compatibility and safe upgrades, requiring careful handling of version skew and rollback scenarios.Worked on systems used by thousands of teams, which meant infrastructure changes had to be designed assuming partial adoption, mixed versions, and operator error.Supported Terraform-driven workflows across multiple cloud providers, validating infrastructure changes before rollout to reduce high-blast-radius failures.Improved logging and diagnostics to make misconfigurations and unsafe s
Education
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- Bachelor of Science (B.S.) in Computer ScienceBucknell UniversitySep 2008 - Jun 2012 (3 years 10 months)