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William Hammond

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Miami, Florida, United States

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Résumé

Jobs verified_user 0% verified
  • Bank of America
    Staff Software Engineer, Team Lead
    Bank of America
    Nov 2020 - Jan 2026 (5 years 3 months)
    • Architected and led delivery of an internal agentic automation platform using Python, Java, Kubernetes, and Terraform,
    enabling AI-assisted workflow execution across multiple enterprise systems while maintaining auditability and security controls.
    • Built production RAG services integrating OpenAI/Vertex AI-style providers with document ingestion, embedding generation,
    and retrieval, improving knowledge lookup and case resolution speed by ~30-40% for pilot operations teams.
    • Designed multi-agent orchestration patterns (planner/executor/reviewer) using open-source scaffolding (e.g.,
    LangGraph/AutoGen-style graphs), adding validation steps and deterministic fallbacks to keep outputs reliable for enterprise
    use
  • L
    Senior Software Engineer
    LinksRez
    Sep 2019 - Nov 2020 (1 year 3 months)
    • Delivered cloud-native backend services in Java and Python using Docker and Kubernetes, improving platform scalability and
    reducing deployment lead time through standardized container builds.
    • Implemented API-first microservices and integrations with external enterprise systems, adding resilient patterns (timeouts,
    retries, circuit breakers) that reduced partner-related failures by ~20%.
    • Built early AI-assisted automation prototypes for document classification and extraction, integrating managed model endpoints
    and open-source tooling to reduce manual review effort for operations teams.
    • Created CI/CD pipelines with automated testing and environment promotion, improving release confidence and shortening
  • Blue Acorn iCi
    Software Engineer
    Blue Acorn iCi
    Jan 2017 - Sep 2019 (2 years 9 months)
    • Built and maintained backend services and integrations in Java and Python, delivering reliable APIs that supported customer-
    facing web and commerce workflows.
    • Implemented containerized deployments with Docker and introduced infrastructure automation patterns, improving environment
    consistency and reducing setup time for new services.
    • Improved performance and reliability through query optimization, caching, and structured error handling, reducing latency for
    high-traffic endpoints and improving user experience.
    • Collaborated across engineering, QA, and client stakeholders to deliver features on tight timelines, strengthening estimation,
    testing discipline, and release readiness.
  • Marqeta
    Software Engineer Intern
    Marqeta
    Oct 2014 - Dec 2016 (2 years 3 months)
    • Developed backend features and internal tools in Java and Python, contributing to API-driven services and improving
    developer workflows through automation.
    • Wrote tests and improved build reliability, helping teams ship changes with higher confidence and fewer regressions.
    • Assisted with service instrumentation and operational runbooks, building foundational skills in production support and reliability
    practices.
Education verified_user 0% verified
  • North Carolina State University
    Bachelor of Science, Computer Science
    North Carolina State University
    Aug 2012 - Dec 2016 (4 years 5 months)