W

Will Davis

About

Detail

Arizona, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Lead/Founding Product Designer
    Talent Infusion
    Nov 2023 - Jul 2025 (1 year 9 months)
    Talent Infusion is a digital platform that connects talent with job opportunities through a curated career marketplace. It focuses on streamlining the hiring process for employers while empowering professionals with visibility and tools to grow their careers. Led 0→1 product and experience design strategy for a new platform, driving 770% user growth over 18 months and scaling adoption from 5 to 873+ active enterprise users, including Fortune 500 clients (Netflix, Apple, Amazon, Lockheed Martin). Designed acquisition, onboarding, and core product flows that contributed to growing the talent user base to 25,000+ users, supporting sustained acquisition and retention. Partnered closely with product and engineering leadership to define MVP scope
  • Fullbay
    Sr. Product Designer
    Fullbay
    Apr 2022 - Nov 2023 (1 year 8 months)
    Fullbay is a SaaS platform designed for heavy-duty truck repair shops, streamlining operations such as invoicing, inventory, and technician workflows. Established product and system-level design practices that improved cross-functional collaboration and raised design maturity across product and engineering teams. Led end-to-end design for internal reporting and workflow improvements directly tied to customer revenue operations. Owned the end-to-end marketplace and shopping experience design strategy for the Fullbay Marketplace, delivering a launch that resulted in a 300% revenue increase in the first month and a 200% increase compared to Q3 2021, elevating the initiative into a core product investment. Explored interaction patterns and ligh
  • Jb Hunt
    UX Designer III
    Jb Hunt
    Feb 2020 - Apr 2022 (2 years 3 months)
    J.B. Hunt is one of the largest transportation logistics companies in North America, specializing in intermodal, truckload, and supply chain solutions. Their digital products support freight management and driver logistics at scale. Led end-to-end design for J.B. Hunt's first driver in-app loyalty program, driving a 15% increase in engagement within the first quarter and reaching 90,000 active users, while navigating enterprise constraints across operations, compliance, and engineering. Designed and improved digital experiences supporting driver and fleet load management workflows, contributing to 4.8M transactions in 2021 and a 10% year-over-year increase in platform usage. Established and facilitated cross-divisional collaboration between
  • B
    Senior UX Designer
    Bridgepoint Education Zovio
    Mar 2019 - May 2019 (3 months)
    Bridgepoint Education was an EdTech company providing online higher education programs through its universities. Reason for leaving: The contract ended prematurely due to company restructuring. Designed a streamlined education dashboard to support course tracking and grading. Optimized the onboarding process by identifying redundancies, resulting in $40K in cost savings within one quarter YOY.
  • Willis Towers Watson
    UX Designer
    Willis Towers Watson
    Jun 2018 - Mar 2019 (10 months)
    WTW is a global advisory, broking, and solutions company. It provides consulting in risk, insurance, human capital, and health insurance benefits (medicare and health insurance markets). Improved the overall Medicare sign-up process, which increased enrollment by 3% during open enrollment season. Established a data-driven framework aligning Federal Health Regulations with UX design decisions, improving compliance accuracy and reducing rework. Conducted weekly field research with 15–20 users, translating recurring pain points into actionable insights that shaped product enhancements.
  • Discount Tire
    Senior UX Designer
    Discount Tire
    Jan 2017 - May 2018 (1 year 5 months)
    Discount Tire is a leading tire and wheel retailer in the U.S., offering in-store and online sales, installations, and vehicle services. Its digital platforms support e-commerce and customer appointment booking. Launched the “Discount Tire Profile,” a trust-driven customer account experience, increasing overall customer satisfaction to 93% and checkout conversion by 12%. Led design efforts for the company's benchmark e-commerce presence (Discounttire.com), which resulted in a 6.8% revenue increase in 2018 (~$300M). Advocated for UX within the organization by establishing and scaling a design system that unified UX and Marketing across digital to
  • W
    UX/Web Designer
    WageWatch
    Sep 2016 - Nov 2016 (3 months)
    WageWatch was a compensation and salary data provider focused on competitive wage benchmarking for industries like healthcare, hospitality, and senior living. Its tools help HR professionals analyze market pay data. Conducted user and competitor research to refine brand reach and UX strategy. Advocated for UX adoption across business units and influenced product priorities. Established a web identity for the brand.
  • USAA
    UX Designer
    USAA
    Sep 2015 - Aug 2016 (1 year)
    USAA is a financial services company serving military members and their families, offering banking, insurance, and investment products. Known for a strong customer service culture, it leverages digital tools to enhance accessibility and user experience. Served as UX designer on the USAA Rewards Checking Account effort, a flagship product launch. This successfully identified repetition in many online products, which saved the company $2.5 million in both maintenance and support. Designed a customized experience for Customer Service Representatives, which resulted in reduced documentation time by 95% (from 24 hours to 1 hour).
Education verified_user 0% verified
  • O
    Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
    Sep 2025 - Current (1 year 2 months)