Business Management Technologist with proven experience as an administrative assistant in the pharmaceutical sector and in customer service for healthcare and banking companies in the U.S., through call center platforms. Bilingual (English-Spanish), with strong skills in organization, communication, and problem-solving. Used to working in digital and multicultural environments, with proficiency in CRM tools, calendar management, administrative support, and personalized service. Committed to efficiency, confidentiality, and continuous improvement to optimize the productivity of global teams.
